Parloa

Parloa

Softwareentwicklung

Berlin, BE 11.937 Follower:innen

Enterprise Contact Center AI Platform for the next generation of customer service.

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We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2018 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.

Website
http://www.parloa.com
Branche
Softwareentwicklung
Größe
201–500 Beschäftigte
Hauptsitz
Berlin, BE
Art
Privatunternehmen
Gegründet
2018
Spezialgebiete
Artificial Intelligence, Telephony, Conversational AI, Voice AI, Generative AI, customer service automation, contact center, machine learning, enterprise platform, contact center platform, chatbot services, augment agents, messenger automation und low-code frontend

Produkte

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In today’s fast-paced world, when customers reach out to contact centers, they expect the experience to be smooth. Since 2018, we’ve helped businesses automate their most important service channels with our Contact Center AI Platform. With cutting-edge AI technologies, including the latest breakthroughs like generative AI, we deliver unprecedented conversation quality. By creating human-centered AI-driven customer conversations, businesses maximize the value of their contact centers while increasing the happiness of both customers and agents. With superior voice quality at the heart of Parloa's approach, the conversation between customer and company is an outstanding, ease-filled experience. The end-to-end infrastructure is specifically designed to control the entire audio stream, tuning AI components in real time to deliver unrivaled quality in telephony. With our user-friendly interfaces, agents with little or no technical knowledge can create impactful dialogues.

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Finanzierung

Parloa Insgesamt 3 Finanzierungsrunden

Letzte Runde

Serie B

66.019.172,00 $

Investor:innen

Altimeter Capital + 4 Weitere Investor:innen
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