Skip to main content

Questions tagged [recurring-contributions]

0 votes
1 answer
19 views

Recurring CiviContribution generating new contributions assigned to the wrong contact

We have around 50 people set up with a monthly recurring contribution to our non-profit. Lately, when the next payment date is reached, CiviCRM creates a record in civicrm_contribution table with a ...
NormK's user avatar
  • 33
1 vote
0 answers
18 views

Token for membership fee to be taken by Direct Debit at future date

We need to send an annual scheduled reminder, well in advance of Membership Expiration Date, including the fee to be taken by Direct Debit (autorenewal). The price set for membership fees is updated ...
Simon Thornton-Wood's user avatar
0 votes
1 answer
27 views

Recurring contributions - line items - quantity set equal to amount, should be 1

I think I've found a bug with recurring contributions in 5.71.1. Reproducible in sandbox running 5.73.alpha1. Create a recurring contribution for $15 View the contribution created Should see line ...
Ken West's user avatar
  • 1,047
3 votes
2 answers
72 views

Can iATS "pause" recurring contributions?

I know that you can't pause contributions from within CiviCRM with processors that aren't token-based - but can you with iATS? If you can't do it within CiviCRM, can it be done from within the iATS ...
Jon G - Megaphone Tech's user avatar
1 vote
0 answers
105 views

Cannot add or edit a payment processor without error. Membership contribution "Failed to update contribution in database"

On a Civi 5.62.1 or 5.58.1 and WP 6.2.2 vanilla with all plugins except CiviCRM activated and 2023 theme, I am hitting this error upon adding or editing ANY payment processor (Stripe, Dummy, PayPal ...
Andy Burns's user avatar
  • 3,691
0 votes
0 answers
17 views

CiviCRM 3 Month subscription being charged every month,

We have a quarterly subscription Image shows how membership is set up. We have this in a price set and on a contribution page. We are using stripe for the payment processor. Core and stripe plugins ...
Brian's user avatar
  • 33
1 vote
1 answer
64 views

Transfer Paypal subscriptions to CiviCRM

is it possible to migrate existing paypal subscriptions (not created with CiviCRM) to CiviCRM? I tried: to create a recurring contribution with Paypal invoice Id in the field ...
masetto's user avatar
  • 185
1 vote
1 answer
324 views

Batch retrying Stripe webhooks

Sometimes you have webhooks from Stripe, or other processors that use the civicrm_paymentprocessor_webhook table, that were not successfully processed and need to be re-tried. This is most commonly ...
Andy Burns's user avatar
  • 3,691
0 votes
1 answer
29 views

Cancel Auto Renew Memberships in Bulk for certain types

Is there a supported way via the UI to cancel the auto-renew and recurring payment profile on all memberships of a particular type? We're phasing some old membership types out.
Zachary's user avatar
  • 1,797
2 votes
2 answers
35 views

Producing a list of donors who have setup a recurring donation

I need to be able to pull a list (in CSV or Excel format) that lists people with a recurring donation. This is so we can contact them annually and ask if it's OK to roll over their donation. I know I ...
david's user avatar
  • 21
0 votes
0 answers
66 views

Allow self-service updating of contribution and membership recurring payments

The issue is very similar to this: How to allow self-service updates of recurring contribution credit card details with IATS? and even discussed in the commentary. What is the best way to have CiviCRM ...
Zachary's user avatar
  • 1,797
0 votes
1 answer
23 views

Recurring donations at iATS are processing twice

This week our recurring donations started process 2 times about 10 minutes apart. It is only recorded in Civi 1 time. The logs in Civi and Drupal only show the first time, there is nothing there for ...
Iowa Boy's user avatar
  • 2,388
1 vote
1 answer
33 views

Stripe Recurring Contribution generating errors when trying to add the Contribution

I've got a strange issue with a Recurring Contribution. The Recurring Contribution (Subscription) was created in November 2021, but no Contributions were recorded on the membership record. On the ...
ben_fairless's user avatar
1 vote
1 answer
61 views

SearchKit: identify current Memberships where last recurring payment or instalment is too old

I would like to construct a query in SearchKit - if it is possible - that answers the question: "Find active (Current, New) Memberships where Contributions recur monthly and the last Contribution ...
Simon Thornton-Wood's user avatar
1 vote
0 answers
17 views

STRIPE Extention (ver. 6.7.13) : Recurring contributions are no longer activated

Starting from one of the latest extention updates (ver. 6.7.13 or 6.7.12), recurring contributions are no longer activated (1shot payment works correctly) The problem is detailed here: https://lab....
Alessandro Letizia's user avatar

15 30 50 per page
1
2 3 4 5
16