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Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

0 votes
0 answers
5 views

CiviMail clickthrough links being classified as malicious by Windows Defender

We've been using clickthrough tracking for many years as a way to gauge interest in the emails we send to our contacts (they are mainly businesspeople). As far back as I can remember this has worked ...
Graham's user avatar
  • 4,105
0 votes
1 answer
25 views

Cannot Work With Mosaico After Moving Site

I recently moved a WordPress CiviCRM install to Drupal 9. Overall it is working well. The biggest concern I have right now is that I cannot get Mosaico to work again. I have tried multiple ...
Steve's user avatar
  • 157
1 vote
1 answer
30 views

I want download an extension, but I can't find it under Administer > System Settings > Extensions

As the title says, I want to install this extension called Mosaico Message Templates. Here is a link to the extension web page: https://civicrm.org/extensions/mosaico-message-templates However, I can'...
Goku's user avatar
  • 11
0 votes
2 answers
37 views

sent mails appear in the list of drafts

does anybody have the same conspicuity? Our finished and sent mails appear in the list of drafts and without the name of the sender. Why? And how do we change this? Regards, Regina
Regina Sommerfeld's user avatar
0 votes
0 answers
4 views

Do the mailer settings for batch size etc also apply to scheduled reminders?

I am trying to set up several Scheduled Reminders for event registrations. The amount of mails per reminder can be a few hundred. I was wondering if the mailer settings for batch size etc also apply ...
Richard van Oosterhout's user avatar
0 votes
1 answer
23 views

Send emails that were redirected to database?

For a little while during troubleshooting we enabled the outbound e-mail option "redirect to database". Now that troubleshooting is finished, we have changed the outbound email setting back ...
richardsplayground's user avatar
1 vote
0 answers
17 views

Mosaico three block columns, but only one with button

I am using the Mosaico block with three columns, with image, title, paragraph and button for each of them. I can disable image, title and button. But when I disable or enable, it will affect all three ...
Flying's user avatar
  • 2,333
0 votes
1 answer
16 views

Civimail keeps boucing

I am trying to setup civimail, but every time I send an email, everything bounces with the error message: "Failed to set sender: [email protected] [SMTP: Invalid response code ...
user15536's user avatar
0 votes
0 answers
13 views

Bounce handling: 'Track replies using VERP in Reply-To header'

The documentation here https://docs.civicrm.org/sysadmin/en/latest/setup/civimail/#bounce-processing says VERP can be disabled via the option Track replies using VERP in Reply-To header at Administer ...
commonpike's user avatar
  • 1,191
0 votes
1 answer
19 views

How to save civimail default parameters

I would like all our Civimail to have the following options, by default, when our users create a new mailing : Visibility : "users and admin". Currently, the default is "public" ...
stackexchange user's user avatar
1 vote
1 answer
36 views

Database size when attaching image in civimail

I just would like to make sure I have the correct understanding of what happens when adding an image or an attachment to a Civimail / mass mailing, let's say sent to 500 contacts. I have CKEditor5 ...
stackexchange user's user avatar
0 votes
0 answers
14 views

Fatal Error in logs due to invalid Mailing URLs

We've been seeing a lot of fatal errors like these in the Drupal logs: https://site-name.com/civicrm/mailing/url?f=3852&pia=7485065 https://site-name.com/civicrm/mailing/url?b=0996&uca=6849452 ...
jitendra - fuzion's user avatar
1 vote
1 answer
9 views

Civimail traditional full links showing

Occasionally we use the Email Send/Schedule by Civimail (traditional) function when we're mailing members in a group of more than 50. As with all 'mass mailings, we're obliged to include tokens for ...
Jamie's user avatar
  • 39
0 votes
0 answers
19 views

Absurd redirection resulting in "Could not find valid value for u" error

When a customer clicks on the optOutUrl in a mail we sent him, he is directed to https://mysite.com/civicrm/mailing/url/?u=20&qid=1868, but for some absurd reason, the web server redirects him to ...
Pierre François's user avatar
0 votes
1 answer
12 views

Can not update from field in CiviMail

A colleague is facing an unusual issue. The 'from' field in their email in CiviMail is hidden, displaying only a line instead of the actual field (see pic). As a result, they are unable to update the '...
Mike Wilson's user avatar

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