Skip to main content

Questions tagged [civicase]

civicase identifies issues related to the CiviCase CiviComponent.

1 vote
2 answers
39 views

Errors like "Missing case type defintion" and "Invalid case type name" on upgrade to 5.75.0

I'm testing an upgrade from 5.71.2 to 5.75.0, and I see several red flagged errors in the System Status page. For example, !Missing case type definition Unable to locate xml file for Case Type "...
twowheeler's user avatar
1 vote
2 answers
30 views

Formbuilder conditional logic action?

CiviCRM community, I'm just wondering if I can use FormBuilder to create an activity based on a field value of another activity. Context: I have a form that volunteers use to report their calls to ...
jmaureiram's user avatar
1 vote
1 answer
19 views

leftpane region is null in Case -> Audit getActivities() when making case report

When making case report with all activities, AuditConfig -> sort() is prompting uasort parameter null error instead of array. Initial finding is that in https://github.com/civicrm/civicrm-core/blob/...
darkmode's user avatar
0 votes
1 answer
15 views

Custom Data Fields not showing on Case Print Report

We're in the midst of upgrading (5.69 > 5.71), and I noticed that when viewing a case, if I click on Print Report, none of the custom fields appear on the print view on our 5.71 dev site. They ...
zip's user avatar
  • 175
0 votes
1 answer
36 views

SearchKit table display link is missing URL parameter

I have SearchKit searches/tables on cases that that use a link on the ID column. Some of them - I presume the ones that I built last - don't have URL parameter cid in it and thus lead to errors when ...
Jan's user avatar
  • 107
2 votes
1 answer
30 views

Link contribution to case

I know it is possible to add expense to a case. But is it possible to link contribution to a case? Thanks you.
calgary1x's user avatar
0 votes
1 answer
73 views

DB Error: constraint violation on changing case status

I am using three different case types on two of which I am getting a DB contraint violation when changing the case status. The failing SQL-query is the following: INSERT INTO `civicrm_activity_contact`...
Jan's user avatar
  • 107
0 votes
0 answers
22 views

Exception when adding case type to custom field set

I have a custom field set that is used for cases of a certain case type. Adding a second case type brings up the following popup after saving: Warning: You have chosen to remove one or more subtypes. ...
Jan's user avatar
  • 107
1 vote
1 answer
25 views

How to set duration and some custom fields for inbound email activity

When processing inbound email to activities, and automatically they are filed to correct case with the specified case id, how to set the value of duration for these inbound email activities? Where ...
pkb's user avatar
  • 13
0 votes
0 answers
14 views

Civisualize for CiviCase not work

I have referred to the following: https://77.68.13.56/blog/civisualize-civicase https://github.com/mountev/civisualize/commit/4810617d23f5a64b95ada1671d4e90b3c164a096 The SQL inside can get the data ...
Nick's user avatar
  • 41
1 vote
1 answer
45 views

Adding Custom Fields to Open Case Screen

I have created a custom data set of items to open a case that I was hoping would show in the new case screen: But these fields are not showing up in the open case area nor are they showing in the ...
Mary's user avatar
  • 145
1 vote
0 answers
32 views

Email reminders for a case

I’m using Civi 5.68.1 on WP. I want to create auto reminders for the case ahead of a deadline, which is stored as a custom field on the case. I assume Scheduled Reminders would have been the obvious ...
Itamar's user avatar
  • 31
0 votes
1 answer
44 views

How to direct users to the case they just created using FormBuilder?

I’m using FormBuilder to create cases. When the form is submitted, I want the user to find themselves in case they just created. I don’t understand well enough the syntax of internal pages’ links or ...
Itamar's user avatar
  • 31
1 vote
1 answer
22 views

CiviCase: Activities duplicated when filed

Recently, when filing an Activity to a Case file, the Activity is being duplicated; one copy is filed as expected, the other is not filed and a prefix "Filed on Case XXX" is added to the ...
Simon Thornton-Wood's user avatar
1 vote
1 answer
32 views

CiviCase Timelines based on specific values of fields

I’m new here, so sorry if I’m asking something too obvious, but I couldn’t find an answer in Civi manual to it. The manual stats that “…if one of the activities in your standard timeline is a medical ...
Itamar's user avatar
  • 31

15 30 50 per page
1
2 3 4 5
29