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LINKED TRIGGER: Activity Date reached ; Activity with type XX AND Status XX

Action is to then send an email. So for someone with eg 3 July, we want an email sent on 3 July.

Excellent.

But it then wrongly imo keeps sending them out every 24 hours. ie one goes at 00:00:00 on the 4th and the 5th etc.

is this a bug? or is there something more to do to somehow limit it to only send once?

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I do not think it is a bug as the condition is still met? The date is still reached? What I have done in the past is add the contact to a group as well and then add the condition 'is not in group' to avoid sending it again? Or add a specific activity and add a condition that that activity does not exist for the contact?

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  • But I could also add a tick box "only send once" if there is funding?
    – ErikH - CiviCooP
    Commented Jul 8 at 9:52
  • Thanks Erik. i think it would be a good option to add. will raise with the Org. Yep otherwise i thought of the Group/Activity solution but it feels like add more data unnecessarily
    – petednz - fuzion ♦
    Commented Jul 8 at 19:44
  • Guess i think 'reached' means '=' and for you it means '>='
    – petednz - fuzion ♦
    Commented Jul 9 at 6:00

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