I recently bought the 29er CUBE ACID 2017 equipped with a RockShox Rrecon front fork (Silver TK AIR PopLock 100mm).
I have noticed that even when the suspension is locked, there is still a movement (compression) of the stanchions of about 20mm. It is not completely rigid, not locked, even though the knob and the crown of the fork is in the LOCK position.
Is it supposed to work like this (as the shop I bought the bike from tells me) or is it somehow faulty? I am new with bicycles and I would appreciate your help!