eCOS Legal 4+
Digital Onboarding
InfoTrack Pty Ltd
-
- Free
Screenshots
Description
The eCOS App helps law firms start working with their clients by assisting you in securely providing important information and verifying your identity.
Thousands of people use this ‘client onboarding’ service every week to get their legal matter underway more quickly and ensure that the law firm is complying with their regulated duties to know who their clients are.
Typically, the eCOS Legal Client Onboarding App will assist you to complete detailed legal forms, perform a biometric identity check, and enable you to provide relevant financial information relating to your legal matter.
When you download the App you will see the branding of your chosen legal services provider, this will match the logo on the email that you were sent by your solicitor to begin the onboarding process. If you have any questions our dedicated eCOS support team or your solicitor will be able to assist you directly.
Any data that you provide using the App will be held securely and only used for the purpose of conducting the legal matter with your solicitors.
The eCOS App is developed by InfoTrack UK a leading provider of software to the Legal Services sector in England and Wales.
What’s New
Version 1.25
Bug fixes & general improvements
Ratings and Reviews
Awful user interface
I despair at apps made this decade that have awful user interfaces. There really is no excuse for it. The email prompts you to use the app, then the app tells you you are “accessing the page from an external app and should copy and paste this link to an external browser”. What. I followed this instruction and was again prompted to use the app, which appeared to clear this message. Stupid.
The manual capture of documents does not work - it clearly didn’t recognise I was photographing a passport and kept telling me to get closer, despite it being out of focus.
At one point is presents several A4 pages of documents, which are obviously impossible to read on a phone screen. And pressing the Sign Here button was like trying to aim at a single pixel on the screen.
TEST your products before releasing them - and think about people for whom smartphone is not a first language!
Not an easy app to work with
The app will not open on my iPad despite having IOS 16.7.8 the app only requires IOS14. When I did get it working on my iPhone half the pages would not open and then when I finally got things going I couldn’t edit some of my answers, and it’s not easy reading the text on the phone. Not Happy
Time consuming and useless
Multiple attempts needed to upload documents. Had nearly completed when half the input vanished. Call to technical support resolved this after a non productive chat on line re the issue which just kept repeating you haven’t completed the forms. Now all is complete but solicitor cannot see some of them.
App Privacy
The developer, InfoTrack Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- InfoTrack Limited
- Size
- 87.3 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © InfoTrack owns the copyright in the eCOS name, source code and associated App Site.
- Price
- Free