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I began to use Google+ Auto Backup for the photos, and I silly used the full quality option. So when I run out of space, I decided to switch back to standard quality, so not to use the allocated space.

Problem is, the already uploaded photos didn't switch to the standard quality and kept on occupying space. So I deleted them and tried to start over the back up with the standard quality. But it's only uploading new photos and I cannot find the way to make it upload the older photos in standard quality. How to solve it?

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  • Did you try running "back up all" from the auto backup settings page on your device?
    – abraham
    Commented May 16, 2015 at 20:33
  • Yes, I've tried it, but it begins from where it finished, it doesn't start over and I don't know how to make it start over...
    – Ecchan
    Commented May 18, 2015 at 20:17
  • You could also try using the desktop app with your phone connected via USB.
    – abraham
    Commented May 18, 2015 at 20:23

1 Answer 1

Reset to default
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Problem solved! For anyone experiencing the same problem, just go and reset the G+ app from your smartphone, as the moderator of the G+ help community suggested here https://plus.google.com/100019569307292537451/posts/WFA457VbJRA It worked for me :)

Good luck!

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