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I know that the time greatly varies from professor to professor, but what are some good 25th percentile to 75th percentile estimates? And does the time spent reading/replying to emails generally increase when the professor is teaching a class?

What are some other factors that influence the number of emails a professor receives?

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    Just out of sheer curiosity: why are you interested in such statistics? Commented Mar 5, 2012 at 10:56
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    Just trying to understand the mental burden that I might put on professors when I ask them questions via email and when I might sometimes expect long responses. :) Even though the profs have so little time and so many emails to respond to. Commented Mar 5, 2012 at 15:51
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    Admit it, you just want to verify phdcomics.com/comics/archive.php?comicid=1047
    – phihag
    Commented Mar 6, 2012 at 23:35
  • I think there is no single answer, it depends on too many factors. Vote to close as non constructive.
    – Gopi
    Commented Apr 18, 2012 at 14:14
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    Looking at emails: too many. Actually reading emails: not enough. Commented Apr 18, 2012 at 15:43

3 Answers 3

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I'm not sure what the exact percentiles are, but I'd estimate that most faculty members who handle their own emails (more on this below) probably spend on the order of an hour a day or more dealing with emails.

I think that emails don't necessarily increase when one is teaching as opposed to other times of the year—unless there are no TA's for the course. In that case, since the professor is the only contact point, emails will rise, although this depends on the course enrollment.

Other determining factors are more or less obvious: the more active and senior a professor is, the more emails they will get:

  • Professors with larger research groups will have more email traffic associated with group management.

  • Professors in larger departments will have more email originating at the department and committee level.

  • As professors move up the ladder, they are asked to participate in more reviews and external programs, which increases the burden still further.

On the other hand, one advantage that many senior faculty have is that they may have dedicated administrative assistants, whose responsibilities can include filtering out the unimportant messages for them.

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  • Very good points. I've often witnessed something peculiar though: a lot of times, the more famous professors are more likely to reply to my emails. Not all of them seem to have personal assistants - although maybe they simply find it easier to respond to emails since they know more? Commented Mar 5, 2012 at 5:14
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    "they simply find it easier to respond to emails since they know more?" Try not to say something like this in front of "less famous" professors.
    – Amy
    Commented Mar 6, 2012 at 17:39
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In 2015, a paper was published which gives some numbers based on a survey among academics: "Employees’ perceptions of email communication, volume and management strategies in an Australian university" https://doi.org/10.1080/1360080X.2015.1019121.

The paper reports that academics on the Associate Professor/Professor level say that on average they get 84.3 emails per workday (Table 3, D/E column).

The paper displays a few comments about the time it takes to handle email (not specified whether this is professors):

  • "Most days I work heavily on email, and start my ‘real’ work at 5pm when the email traffic slows down"
  • "Work email takes up over two hours per day ..."
  • "... it takes me half a day just to read and respond to them before I can commence my work".
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It greatly varies, my adviser replies at lightning speed, if I ask any questions. He never replies if I ask for an appointment though,LOL. If I ask a question, that he already knows, then within next 2 - 5 mins, If I ask some question, that need some thought, a day MAX. But I took courses with people who ignore stupid questions and move on, even though, that is introductory course. Not saying its wrong, kinda grey area though.

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