Nowadays, most journals have good submission websites that assign each submission with an ID. Some even allow you to track the review process.
However, there are exceptions. I find that one journal handles submissions very badly. It does not have a submission website. To submit a paper to it, I need to attach the paper in an email to the managing editor. After the submission, I never received anything from the journal. As the result, I know nothing about the status of the paper, whether it is under review or not. I also sent emails to editors of the journal to check the status but heard nothing from them as well.
I am really upset with the practice of the journal handling submissions. But I do not know what to do in this situation. For example, if I submit it elsewhere, what happen if it is accepted by this journal later?