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I am a non-EU student in a European university that has international master and doctoral programs for foreign students. I have found the university does not offer important forms in English that would also benefit international students (e.g., tuition fee reimbursement application form that describes various contexts sufficing such application). I wonder if there is any legal document describing responsibilities or duties of universities having international students.

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    If the country is not an English speaking one, it is likely that any legal documents will be in the official language (or languages), whatever they might be. If they have an international students office/association, likely they can help.
    – Jon Custer
    Commented Nov 24, 2020 at 18:38
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    It's quite possible that such laws would vary from country to country, if any exist.
    – user116675
    Commented Nov 24, 2020 at 18:39
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    You can demand, but there likely is no legal requirement. Living in Austria is, of course, a wonderful opportunity to learn German.
    – Jon Custer
    Commented Nov 24, 2020 at 19:21
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    It baffles me again and again how people (academics!) first relocate to a foreign country without a base knowledge of the language and then don't try to learn it as fast as possible.
    – Karl
    Commented Nov 24, 2020 at 20:06
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    What language is the program conducted in? Does your university have an international office? I have seen instances where all official documentation was in German, but human assistance was provided to non-speakers for tasks such as filling out forms. And any reason why you cannot translate the forms yourself, using online tools?
    – GoodDeeds
    Commented Nov 24, 2020 at 20:36

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There seems to be no legal basis, yet something similar could be found, sort of Code of Conduct originating from the website of Die Österreichische Universitätenkonferenz https://uniko.ac.at/index.php?lang=DE. My university would be the example of a university that follows the guideline poorly. For the whole document, please search GUIDELINES for Academic Studies of International Students at Austrian Universities.

The 1st page of GUIDELINES for Academic Studies of International Students at Austrian Universities

A part of the 2nd page of GUIDELINES for Academic Studies of International Students at Austrian Universities A part of the 4th page of GUIDELINES for Academic Studies of International Students at Austrian Universities

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    "Preferably" means just that...preferably.
    – Bryan Krause ♦
    Commented Nov 24, 2020 at 21:31
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    @BryanKrause, of course I know that. ;) I guess that's why they actively inform also in English for the need to pay the tuition fee. ¯_(ツ)_/¯
    – user67652
    Commented Nov 24, 2020 at 21:35

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