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Questions tagged [hp-elitebook]

A series of high-end mobile workstation laptops made by Hewlett-Packard.

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Blank screen on my HP elitebook revolve 810

My HP elitebook revolve 810 was working perfectly untill today when after starting the screen was blank and the Capslock was blinking continuously ,the f12 button is also lighting and the fan is ...
Martin mburu's user avatar
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0 answers
456 views

What is the normal behaviour of HP EliteBook x360 1030 G3 when in charge and battery unconnected?

I'm attempting to diagnose a HP EliteBook x360 1030 G3 with i7 processor, that does not charge nor start. The battery was drained and there is no orange diode when charging. The charging port is USB-C....
OuzoPower's user avatar
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702 views

Diagnosing an HP EliteBook x360 1030 G3 that does not charge

I am attempting to diagnose why an HP EliteBook x360 1030 G3 does not charge on its USB-C ports. Symptoms: When the battery is connected: No charging diode remains off, whichever the port to which ...
OuzoPower's user avatar
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1 vote
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4k views

External monitor detected but not displaying

Background I am currently using a HP EliteBook 850 G7 laptop connected to a HP USB-C Essential Dock G5. This docking station currently has 3 USB peripherals connected including 2 monitors connected ...
Sanguinary's user avatar
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2 answers
3k views

Apple Studio Display brightness seemingly at maximum when connected to Windows10 laptop

A recently-purchased Apple Studio Display works correctly when connected to a MacBook Pro via the monitor's Thunderbolt port. However, if I connect the monitor to a HP Elitebook (Windows 10 enterprise;...
Craig's user avatar
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112 views

HP 2013 Ultra Slim Docking Station vs. Dell D6000 Universal Docking Station

I'm using an older HP EliteBook 840 G4 Notebook and it currently has an HP 2013 Ultra Slim Docking Station with 2 monitors plugged in to the back via the Display Ports. I also have a Dell D6000 ...
user2966445's user avatar
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1 answer
6k views

Why is my laptop not charging? The led indicater does not light up but the laptop thinks it plugged in

I have a Elitebook 820 G3 laptop. As far as I could tell the battery held charge well until it suddenly stopped charging. When plugged in the led charging indicator does not light up. However the ...
joe's user avatar
  • 103
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171 views

Product Information Not Vaild HP Laptop

I got this error on my laptop (HP Folio 9470m) which shows that the product information is not valid. Upon search, I found that it usually occurs after changing the motherboard, (which I didn't, It ...
Yasir Rehman's user avatar
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0 answers
59 views

Laptop not being able to comeback when restarts. Not powering on after restart

​Hello Everyone,  ​I hope you can help me with this issues. I will tell you specifically what is the problem. I'm using HP Elitebook 2570p i7 3rd gen with 8GB of RAM, 500GB HDD and not having a ...
percival's user avatar
0 votes
1 answer
776 views

HP Elitebook 850 G3 notebook display very dark, no backlight

I have a problem that is similar to the one described a long time ago in this question: My HP Elitebook 850 G3 suddenly (from one day to the next) doesn't seem to show anything on its display. Only a ...
Gorgsenegger's user avatar
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2 answers
1k views

M.2 SSD not working on HP Elitebook x360 830 G6

Today I removed an M.2 SSD from another PC and tried to install it on my HP Laptop. Thing is, when I boot to Windows, the SSD is not recognized. Not even on Diskpart. I also tried to modify anything ...
Sebastian Braga's user avatar
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15 views

Elite book 840 G2 [duplicate]

Please help me. I noticed that my laptop was on a spilled water on the table over night. I dismantled it and cleaned it up, dried it as much as I could from a warm temperature viz rays on the sun for ...
Zaby's user avatar
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1 answer
39 views

What are the two spikes on an HP 2013 Ultraslim docking station?

The docking station I have for my laptop had these two little plastic spikes with a spring loaded metal tip poking up next to the latches that hold the laptop in place. The dock fell off the table ...
erik's user avatar
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132 views

HP Elitebook 8440p fan stuck on max

I have an Elitebook 8440p fan that spins at the high setting all the time. When I opened it up, I see a 3 wire connector. How do I fix it?
s3246's user avatar
  • 33
0 votes
1 answer
2k views

HP EliteBook 840 G6 Brightnees Issue

Today I noticed that the brightness control bar in the action center is not adjusting the brightness. I updated all the available device updates and windows update, nothing fixed it. However the ...
mazinali91's user avatar
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1 answer
4k views

Blank screen when accessing bios on HP ProDesk 600 G2 SFF

I have a brand new HP ProDesk 600 G2 SFF. When I start the PC, I see nothing for a bit, and then I see Windows 10 login screen. Whenever I try to access the bios menu, the screen goes into "Power ...
jewishmoses's user avatar
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1 answer
744 views

Bluetooth device is missing in Windows 10 but USB keeps disconnecting

I have a HP Elitebook 850 G5 which repeatedly plays the disconnect/connect sounds. This started some time ago - maybe after a system update. I tried to find the cause for this behaviour and found the ...
Bruno's user avatar
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419 views

No audio in my HP Elitebook (Conexant ISST Audio)

I am having problems with my HP Elitebook audio for quite sometime now. Every now and then (more often these days), I stop getting audio from my laptop speaker. When I troubleshoot, it reinstalls the ...
WinUser's user avatar
1 vote
0 answers
469 views

HP EliteBook 840 G6 disconnect from WiFi: Hotkey/gesture?

My EliteBook 840 G6 is constantly disconnecting from WiFi networks. This is observed at different locations and WiFi networks. It doesn't turn off WiFi, as I can still see the list of networks and ...
user36800's user avatar
  • 197
1 vote
2 answers
8k views

Charger keeps disconnecting - Windows issue?

My Hp laptop charger keeps disconnecting and reconnecting. After 20 secs, it disconnects, and 5 secs later, it reconnects. I've noticed this behavior only when laptop is turned on. Here's what I tried:...
Nouman's user avatar
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45 views

Windows 10 uninstallation

I have a HP Elitebook 8440p(BIOS Legacy) which had Windows 7 preinstalled, but later I installed some linux distros, and finally installed Windows 10. But now, I am unable to boot from my usb device(...
Vamsi Mohan's user avatar
1 vote
0 answers
2k views

RAM upgrade, laptop won't boot after restart. Works on initial boot

I'm getting a weird issue with a RAM upgrade. I'm trying to upgrade to 32GB (2x16GB, previously 2x8). With 2x16 combo, the first boot works well. I get a BIOS notification that RAM settings have ...
Marko Sulamägi's user avatar
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500 views

Fn+P hotkey conflict on HP Elitebook 830 G6?

I have this Elitebook 830 G5, which has an integrated numpad on JKLUIO, when Fn key is held. I Use the numpad a lot and this is a very important feature to me. However, HP made a change and made a ...
elektrinis's user avatar
1 vote
2 answers
845 views

HP Elitebook laptop fails to switch from mains to battery when AC power is lost

I have acquired two (identical) used HP laptop power supplies compatible with and for two identical HP branded laptops in an office. When power is cut to the supply, the attached computer immediately ...
J Collins's user avatar
  • 708
4 votes
4 answers
82k views

HP Hotkey UWP Service

As I am having this problem for the second time already, I want to post my own solution here so I can just look it up next time. Im using a HP Eliteobook on which I did a clean Windows10 installation ...
N4ppeL's user avatar
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2k views

Secondary monitors not working in laptop after using without dock

My problems started about the time when updating to Windows 1803: Sometimes, after using the laptop without dock and connecting to the docking station the secondary displays only show the background ...
Simo Kivistö's user avatar
2 votes
1 answer
9k views

Intel Core i7-8550U, Turbo Boost not working?

I have new HP Elitebook 850 G5 laptop with Intel Core i7-8550U which has TurboBoost up to 4.00GHz and base frequency 1.80GHz. However when i put the CPU under stress test firstly the frequency jump ...
Michalides's user avatar
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266 views

How do I find the process that is killing my CPU?

My grandfather was recently throwing out an old laptop that he didn't use anymore because it was broken. It was a pretty good laptop too; an EliteBook with 8 GBs of RAM, and an i7 core, and Windows 10 ...
user avatar
1 vote
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82 views

Laptop with power problems now with unresponsive keys

I became an owner of an HP EliteBook 8460p recently and had an issue where the power button wouldn't work for turning on the computer. I use the "QuickWeb" button which can turn on the computer and ...
Orlando Gutiérrez's user avatar
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1 answer
580 views

What type of RAM config should I choose for my HP Elitebook 745 G5?

My HP Elitebook 745 G5 has two SODIMM RAM slots feeding it's dual channel memory controller. It takes 2400MHz DDR4 sticks. Apparently there is a performance increase for either Single or Dual Rank ...
RoboJ1M's user avatar
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