My girlfriend asked me for help with her computer; Windows 7 64-bit. She is not able to view or use anything that requires a Java plugin. I figured it would be a fairly simply fix, however, I was proven wrong on that matter. Here is what I know and any help would be appreciated.
- Tried multiple browsers to no avail. IE/Firefox/Chrome all didn’t work.
- Tried uninstalling via control panel, deleting any files on C: with Java association didn't work
- Tried typing chrome://plugins into chrome browser and enabling it didn’t work.
- Tried navigating to Java control panel to play/fix the settings didn’t work.
I am getting the unresponsive pages error and nothing will load. I even went directly to the Java website tried a clean install, verifying my version, removing old version and they all failed. I know it's not much technical information to work from but any help would be greatly appreciated.