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I have a Windows 7 operating system. When I boot up and do nothing, explorer.exe starts to consume memory like crazy, like around 2GBs and so. When I kill it from task manager, everything is still fine and it will not do the same thing again.

How can I fix this?

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  • 2
    Does this happen if you boot to Safe Mode? Explorer.exe is Windows Explorer. I assume when you kill the process you eventually start the process again.
    – Ramhound
    Commented Oct 30, 2014 at 13:28
  • 1
    Use MSConfig to disable 3rd party start-ups and services. Reboot. Does it still do it?
    – Ƭᴇcʜιᴇ007
    Commented Oct 30, 2014 at 13:32
  • follow this pastebin.com/peqLGxSa and give me the trace.
    – magicandre1981
    Commented Oct 30, 2014 at 18:42
  • @magicandre1981 I hope I did it right: 1drv.ms/1G05wHL
    – Koray Tugay
    Commented Oct 30, 2014 at 21:01
  • the kernel.etl is useless. I need the HighMemoryUsage.etl. I've updated the command to store the file under C:\temp. Adjust this parameter to a valid folder on your drive.
    – magicandre1981
    Commented Oct 31, 2014 at 7:57

1 Answer 1

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You have an addon in Explorer installed which generates dynamically code (shown as ?!? in WPA) and calls HTML functions to load flash (Flash64_15_0_0_189.ocx):

enter image description here

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And Flash causes the Memory Allocation (KernelBase.dll!VirtualAlloc).

Scan your PC for malware and disable all 3rd party Addons with ShellExView

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  • Thanks, I uninstalled flash completely, I do not use it anyway.. Now svchost is growing but I think it is ok?
    – Koray Tugay
    Commented Oct 31, 2014 at 8:34
  • how large does it grow? 200-300MB is ok, when the svchost.exe host Superfetch or WindowsUpdate. Both can consume a bit more RAM compared to others.
    – magicandre1981
    Commented Oct 31, 2014 at 8:45
  • Thank you very much for your time and efforts. Yes around 300MB.. Thanks a lot.
    – Koray Tugay
    Commented Oct 31, 2014 at 8:52
  • you should still do a virus scan.
    – magicandre1981
    Commented Oct 31, 2014 at 15:41

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