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I frequently receive mail from a domain which uses a newly-generated subdomain tree in the From address each time, e.g.

[email protected]

[email protected]

The subdomain names can't be predicted and I'm not sure whether the subdomain count is always two, but that may be the case. I want to whitelist anything coming in from example.com regardless of subdomain because Outlook generates lots of junk email false positives with these particular emails. I am forever having to rescue the messages from the Junk E-Mail folder, which is doubly annoying because after I do that Outlook just dumps the email into my inbox without applying my rules which would normally file them into a specific folder.

I have tried adding example.com to the safe senders list, but Outlook modifies this to @example.com so any subdomains are specifically excluded.

I have also tried adding @*.example.com and @*.*.example.com but these don't work either. I assume we're not allowed to use wildcards in the safe senders list?

Anyone know of any other options or a way to trick Outlook into whitelisting the entire domain?

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  • have you tried just (asterisk).example.com instead of (asterisk).(asterisk).example.com? excuse the format, this page wont let me use asterisk character properly for some reason
    – Simkill
    Commented May 1, 2014 at 11:15
  • Yes I've tried that. Will update the question to make it clearer, thanks.
    – blackworx
    Commented May 1, 2014 at 13:05

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Unfortunately, wildcards in the safe senders list are not supported.

If the domains follow a specific pattern and there aren't unlimited variations, you could try generating a text file of all possible domains and then importing it into the safe senders list.

Eg;

@foo1.bar1.example.com
@foo2.bar1.example.com
@foo3.bar1.example.com
@foo4.bar1.example.com
...
@foo1.bar2.example.com
@foo2.bar2.example.com
@foo3.bar2.example.com
@foo4.bar2.example.com
...

This may be more trouble than it's worth though!

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  • Thanks Garrulinae. Sadly the numbers don't seem to follow any obvious pattern. I had assumed that, by consistently adding each new domain to the safe list as the emails came in, I would eventually start to see fewer junk mail hits, but that doesn't seem to be the case :( ... Such a pity the Outlook client doesn't have more flexible junk mail filtering controls.
    – blackworx
    Commented May 7, 2014 at 13:04

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