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After a year of using win7 on Dell XPS17 I want to restore it to the factory image. However if I press f8 on boot and select repair computer, I only get the repair options, nothing to reinstall windows.

how to reinstall?

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  • What are the repair options shown? Did you make any recovery disks when you first got the computer?
    – CharlieRB
    Commented Mar 14, 2014 at 14:19

1 Answer 1

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Based on my 30 secondes Google-search: How to factory restore a dell xps computer?:

  1. Turn on/Restart the computer

  2. As the computer starts, press F8 on the keyboard until the "Advanced Boot Options"-menu appears on the screen

  3. Press the Down Arrow on the keyboard to select Repair Your Computer on the "Advanced Boot Options"-menu, and then press Enter

  4. Specify the language settings that you want and then click Next

  5. Log in as a user who has administrative credentials and then click OK

  6. Click Dell Factory Image Restore

  7. In the "Dell Factory Image Restore"-window, click Next

  8. Click to select the Yes, reformat hard drive and restore system software to factory condition-check box.

  9. Click Next. The computer is restored to the default factory configuration

  10. When the restore operation is completed, click Finish to restart the computer. The software is now installed as it was when the computer was first received.

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  • thanks but I've done that but I don't have the option to Dell Factory Image Restore
    – FutuToad
    Commented Mar 14, 2014 at 13:52
  • do you still got a recovery partition ? if yes you can try manualy recover windows : en.community.dell.com/support-forums/software-os/f/3524/t/…
    – chaput
    Commented Mar 14, 2014 at 13:59
  • found it, it was under this dell datasafe stuff
    – FutuToad
    Commented Mar 14, 2014 at 14:22
  • now if there was a way to get all the junk dell put on this image, i wish I asked for a CD when I bought it 2 years ago
    – FutuToad
    Commented Mar 14, 2014 at 14:23

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