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I'm trying to uninstall Visual Studio 2013 RC on Windows 7 using Programs and Features, but it just gets as far as the splash screen before crashing. The specific error is "Setup has detected an issue during the operation. Please click here to check for a solution..."

I've tried using the original installer from the ISO, but the same thing happens. Even running the installer from a cmd prompt using /uninstall as a parameter causes the same thing.

Any ideas?

Error Details:

Problem Event Name: VSSetup
  P1:   vs_professional
  P2:   12.0.20827.03
  P3:   12.0.20827
  P4:   Modify
  P5:   unknown
  P6:   Crash: Exception
  P7:   5174ddfb
  P8:   2bf
  P9:   25
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:    6153

Error log: http://pastebin.com/hUd6BFoz

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  • A log file should have been created. We need to know what error was reported in order to help you.
    – Ramhound
    Commented Dec 11, 2013 at 16:06
  • I've added in the error details from the crash window. I don't know where to even begin looking for a log file.
    – karoma
    Commented Dec 11, 2013 at 16:09
  • If you "click here to check for a solution", does it offer any suggestions? Have you tried them?
    – Ƭᴇcʜιᴇ007
    Commented Dec 11, 2013 at 16:11
  • @techie007 Yes it just submits the details to Microsoft. There's no solution available.
    – karoma
    Commented Dec 11, 2013 at 16:12
  • @karoma - I would start by removing VS2013 component one by one through Add/Remove Programs
    – Ramhound
    Commented Dec 11, 2013 at 16:13

2 Answers 2

Reset to default
0

Oddly enough the problem was with the Roboto font from Google. After deleting it everything uninstalled fine.

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0

Run the installer from the CD or your downloaded setup file as Administrator. You'll have the uninstall option at the bottom.

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