I have a brand new Motorola MT2070 barcode scanner. Our company has recommended this model widely to our customers of our inventory / point-of-sale software. As usual, I'm configuring one for a client, which consists of only copying an executable and replacing the main menu with a custom one.
While I was browsing the files on the scanner, I accidentally ran the MCL application, which we never even use. It took some time to load, then when it loaded, I went to exit, but wouldn't exit - instead just restarted. On my computer, I had Windows Mobile Device Center (Win7) open, and when I started that app, the computer lost connection to the scanner (plugged directly into the scanner via USB). So I rebooted the scanner and ever since then, I haven't been able to get it to work.
- The scanner's USB mode is on Active Sync
- Restarted my computer
- Unplugged the USB
- Took the battery out of the scanner
- Did both warm and cold resets
Whenever I reboot the scanner, the Windows Mobile Device Center appears and connects to the scanner successfully, and I can browse the scanner. But 5-10 seconds later, it disconnects until I reboot the scanner again.
At the same time, when I connect the scanner, a small window appears on the scanner's screen that says "Connecting" and two buttons Hide and Cancel. I had never seen that window in my life.
Apologies, I'm not at my work with the equipment at this moment. I will edit later.
Added to the problem, the Bluetooth to the cradle is also no longer working either. When I scan anything, it fails to send the barcode data to the host. I've repeatedly scanned the pair barcode on the cradle with no help.
How do I fix this communication problem? I'm assuming that when I opened the MCL application, I must have messed something up.