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When I uncheck the "Remember Password" box, Outlook gives me an error when synchronizing, instead of asking me for my Gmail password. It works fine when I tell it to remember the password, though...

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  • Did you try removing the password first from "protected storage" (in accounts) then tell it not to remember?
    – Psycogeek
    Commented Feb 5, 2012 at 22:06
  • @Psycogeek: :O no! How do I do that?
    – user541686
    Commented Feb 5, 2012 at 22:08
  • set it back the way it was, go into accounts as if you were going to change the password, then remove it instead. then turn off the remember. To remove using other methods like registry, I would have to know the OS (and it would still take some time to figure out)
    – Psycogeek
    Commented Feb 5, 2012 at 22:11
  • @Psycogeek: I'm not sure if I did this correctly or not (I'm on Windows 7), but after following what you just wrote, when I start Outlook, I get: Your IMAP server closed the connection. [UNAVAILABLE] Temporary System Error Protocol: IMAP Server: imap.gmail.com Port: 993 Error Code: 0x800CCCDD.
    – user541686
    Commented Feb 5, 2012 at 22:13
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    @Psycogeek: I want IMAP, not POP. :P I also tried deleting the account, but same problem. (Note that SMTP does ask for my password when sending a test email -- but IMAP doesn't.)
    – user541686
    Commented Feb 5, 2012 at 22:27

1 Answer 1

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The dialog box pictured in the question has the title 'Test Account Settings.' In the 'Change Account' window, uncheck 'Test Account Settings' before clicking the Next Button. This will cause your client to wait until the next email sync to prompt you for your password.

Be aware!! Gmail IMAP has known issues with clients requesting to authenticate "too often." Among other things, this may flag your account to require passing a CAPTCHA to continue syncing. Visit https://www.google.com/accounts/DisplayUnlockCaptcha to attempt the unlock and then try your sync again. On this page Google specifically recommends configuring your client to remember the password.

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