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I am using the MSI B350 PC-Mate with the following hardware:

CPU: Ryzen 7 5700x

Graphics Card: GeForce RTX 3060 12 GB

PSU: Be Quiet! Pure Power 11 700W

I am also using an AiO and a manually installed AX200 WiFi Card. I need to add that the following problem existed before installing the WiFi-Card. My OS is Windows 11.

Ever since upgrading my CPU and GPU to the mentioned above, i have been facing power issues with that setup where the PC won't shut down.

After Windows shuts down successfully, the PC stays on, including the Motherboard, the cooling system and the Case Fans aswell as the Power-LED. The only way to shut it down is pushing the power button for a few seconds. After that, i can boot it up normally.

This doesn't happen all the time. It usually only happens after playing videogames.

What i have tried so far (unsuccessfully):

  • Clean install Windows 11
  • Disable Windows Fast Startup
  • Bios Update
  • Updating Chipset Drivers
  • Deleting video drivers with DDU, installing the latest video drivers (manually as well as via Windows Update)
  • Using another graphics card
  • Check the CPU temperatures before shutting down
  • Enable ErP Settings in BIOS
  • CLR CMOS
  • shutdown via shutdown /s /f /t

I am suspecting the Motherboard here because the last time i updated the BIOS, the PC showed the same behaviour a few times after entering M-Flash Mode.

I hope someone has an idea on how to solve this as this has been happening for about half a year now and i can't find a solution. Thanks in advance!

Improve this question
4
  • How long have you waited?
    – ChanganAuto
    Commented May 15 at 9:02
  • 5-6 hours was the most i think
    – Readyraft
    Commented May 15 at 14:39
  • 1
    Try disabling hibernation via admin elevated command prompt powercfg /hibernate off and then see if it shuts down fully and properly as expected.
    – Vomit IT - Chunky Mess Style
    Commented May 20 at 13:50
  • nope, doesn't help.
    – Readyraft
    Commented May 21 at 14:01

1 Answer 1

Reset to default
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Try Shutdown command, one of:

shutdown.exe /s /t 0
shutdown.exe -s -t 0
shutdown.exe /s /t 0 /f

or from PowerShell

Stop-Computer -Force

what's the result?

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3
  • I've tried shutdown /s /f /t 5 and it didn't work. Is there a chance that shutdown.exe /s /t 0 would work? Thanks
    – Readyraft
    Commented May 15 at 7:36
  • By "didn't work" I mean that the PC shows the same behaviour after shutting windows down as by using the shutdown button. :)
    – Readyraft
    Commented May 15 at 7:43
  • what is the name of the videogame? it may be necessary to force close all related processes via the task manager. check it using tasklist.exe | find.exe /i "name of game" or tasklist.exe
    – Mr.Key7
    Commented May 15 at 8:15

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