1

The problem is that I can't get Greenshot to take screenshots. For some reason, some part of the Microsoft Snipping Tool appears when I press the screenshot button of the keyboard, even after I uninstalled it. Here's what I tried so far.

The Snipping Tool is installed.

snipping tool installed

So I remove it.

snipping tool removed

And I know is removed because the option in Microsoft Store is "Get" instead of "Open".

confirm snipping tool removed

But for some reason, when I press the PrtScr button on my keyboard, this pops up.

snipping tool popup still appears

This utility opening up, even after I removed the Snipping Tool is what prevents Greenshot from taking screenshots, even though it's configured to use the PrtScr button.

greenshot configuration

I have also disabled the option in windows "use the print screen key to open screen capture" under Settings > Accessibility > Keyboard.

What eles can I do to be able to use Greenshot when pressing PrtScr?

Improve this question
7
  • These two programs usually do work together without problems. Reinstall Greenshot and remove it with completely with a tool like Revo Uninstaller.
    – Costis Aivalis
    Commented Apr 14 at 7:10
  • it's a fresh windows installation, and a fresh greenshot installation. And I don't see how they can work together. The PrtScr button can only be mapped to a single application. Otherwise how it will know what to open?
    – aristosv
    Commented Apr 14 at 7:45
  • I use Greenshot with another button than PrtScr.
    – harrymc
    Commented Apr 14 at 9:10
  • One more : In Settings > Apps > Installed apps, type "snip" in the search field, click the 3-points menu and select "Uninstall".
    – harrymc
    Commented Apr 14 at 9:28
  • it says "we couldn't find anything to show here. Double check your search criteria" when searching for "snip" under Settings > Apps > Installed apps.
    – aristosv
    Commented Apr 14 at 10:30

0

Reset to default

You must log in to answer this question.

Browse other questions tagged .