A while ago, I had problems with Windows 11 Snip & Sketch / Snipping Tool. I could start a screenshot with WIN + SHIFT + S, but the notification to then edit and annotate the screenshot would not show up. I tried the usual fixes of repairing and resetting the application, but this did not resolve the issue.
I next tried to uninstall and reinstall the application. I believe I uninstalled it via the Microsoft Store, though, it was a while ago. However, I have been unable to reinstall Snipping Tool for some time. The error I get in the Windows Store is Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Code: 0x80073D05.
I have tried deleting the Snip&Sketch entries in C:\ProgramData\Microsoft\Windows\AppRepository and C:\Program Files\WindowsApps. I have also tried to remove the entry in Computer\HKEY_CLASSES_ROOT\Extensions\ContractId\windows.appExecutionAlias\PackageId.
I know this is only the snipping tool, but it's quite useful for my work.
I found found the following information:
Event Viewer: System Logs
Installation Started: Windows has started installing the following update: 9MZ95KL8MR0L-Microsoft.ScreenSketch
Installation Failure: Windows failed to install the following update with error 0x80073D05: 9MZ95KL8MR0L-Microsoft.ScreenSketch.
Event Viewer: Microsoft-Windows-AppXDeploymentServer/Restricted
Deployment Register operation with target volume C: on Package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe from: (AppxBundleManifest.xml) failed with error 0x80073CF6. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
Event Viewer: Microsoft-Windows-AppXDeploymentServer/Operational
Started deployment Stage operation on a package with main parameter 3051d4732547e861c2ea74c80f14da26dba6666d and Options RequiredContentGroupOnly and StageAdditionalRelatedSetUpdateRequiredPackages. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
Creating Resiliency File C:\ProgramData\Microsoft\Windows\AppRepository\a6d32898-a2a5-4b0e-beef-d5d670f1d8a5_S-1-5-18_1.rslc for Stage Operation on Package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe.
Deployment Stage operation on package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe has been de-queued and is running for user SID S-1-5-18.
Bundle Uri x-windowsupdate://790CB0E2-A319-43BD-9391-F89D47D9209B/DE4F0463-7DB2-48EE-959C-70E02541F4E6/3051d4732547e861c2ea74c80f14da26dba6666d contains packages: "SnippingToolApp_11.2303.17.0_x64.msix": Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_ARM64.msix": Microsoft.ScreenSketch_11.2303.17.0_arm64__8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-el.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-el_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-nl.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-nl_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-am.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-am_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-sq.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-sq_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-mk.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-mk_8wekyb3d8bbwe 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Microsoft.ScreenSketch_11.2303.17.0_neutral_split.scale-400_8wekyb3d8bbwe.
Successfully added the following uri(s) to be processed: x-windowsupdate://790CB0E2-A319-43BD-9391-F89D47D9209B/DE4F0463-7DB2-48EE-959C-70E02541F4E6/3051d4732547e861c2ea74c80f14da26dba6666d x-windowsupdate://790CB0E2-A319-43BD-9391-F89D47D9209B/DE4F0463-7DB2-48EE-959C-70E02541F4E6/3051d4732547e861c2ea74c80f14da26dba6666d\SnippingToolApp_11.2303.17.0_x64.msix x-windowsupdate://790CB0E2-A319-43BD-9391-F89D47D9209B/DE4F0463-7DB2-48EE-959C-70E02541F4E6/3051d4732547e861c2ea74c80f14da26dba6666d\SnippingToolApp_11.2303.17.0_scale-100.msix.
Starting validation and setting the Trust Label on package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe with flags 0x9.
Package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe has Trust Label already. Flags: 0x9
Finished validation and setting the Trust Label on package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe with flags 0x9.
Starting validation and setting the Trust Label on package Microsoft.ScreenSketch_11.2303.17.0_neutral_split.scale-100_8wekyb3d8bbwe with flags 0x9.
Package Microsoft.ScreenSketch_11.2303.17.0_neutral_split.scale-100_8wekyb3d8bbwe has Trust Label already. Flags: 0x9
Finished validation and setting the Trust Label on package Microsoft.ScreenSketch_11.2303.17.0_neutral_split.scale-100_8wekyb3d8bbwe with flags 0x9.
Deployment Stage operation with target volume C: on Package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe from: (3051d4732547e861c2ea74c80f14da26dba6666d) finished successfully.
Deployment Stage operation with target volume C: on Package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe from: (3051d4732547e861c2ea74c80f14da26dba6666d) finished successfully.
Moving package folder \\?\C:\Program Files\WindowsApps\Microsoft.ScreenSketch_2022.2302.4.0_neutral_~_8wekyb3d8bbwe to \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.ScreenSketch_2022.2302.4.0_neutral_~_8wekyb3d8bbwe7bea325e-401e-4c97-9a8c-7f59bd8467c3. Result: 0x80070002.
Moving package folder \\?\C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2302.4.0_x64__8wekyb3d8bbwe to \\?\C:\Program Files\WindowsApps\Deleted\Microsoft.ScreenSketch_11.2302.4.0_x64__8wekyb3d8bbwe52514e24-612b-48af-a64a-94c7fc657305. Result: 0x80070002.
Started deployment StageUserData operation on a package with main parameter Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe and Options 0 and 0. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
Creating Resiliency File C:\ProgramData\Microsoft\Windows\AppRepository\a6d32898-a2a5-4b0e-beef-d5d670f1d8a5_S-1-5-21-3044634543-187124829-2306481523-1004_2.rslc for StageUserData Operation on Package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe.
Deployment StageUserData operation on package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe has been de-queued and is running for user SID S-1-5-21-3044634543-187124829-2306481523-1004.
Successfully added the following uri(s) to be processed: C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe\AppxManifest.xml.
Deployment StageUserData operation with target volume C: on Package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe from: (AppxManifest.xml) finished successfully.
Started deployment RegisterByPackageFamilyName operation on a package with main parameter Microsoft.ScreenSketch_8wekyb3d8bbwe and Options RegisterHighestVersion,FailIfNeedsRemediation and SkipDeploymentOperationRpcCallerIsAdminCheck. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
Creating Resiliency File C:\ProgramData\Microsoft\Windows\AppRepository\a6d32898-a2a5-4b0e-beef-d5d670f1d8a5_S-1-5-21-3044634543-187124829-2306481523-1004_3.rslc for Register Operation on Package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe.
Deployment Register operation on package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe has been de-queued and is running for user SID S-1-5-21-3044634543-187124829-2306481523-1004.
The file system entries for package Microsoft.ScreenSketch_8wekyb3d8bbwe could not be cleaned up after reboot. The package is removed from the purge list.
Bundle Uri C:\Program Files\WindowsApps\Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe\AppxMetadata\AppxBundleManifest.xml contains packages: "SnippingToolApp_11.2303.17.0_x64.msix": Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_ARM64.msix": Microsoft.ScreenSketch_11.2303.17.0_arm64__8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-el.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-el_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-nl.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-nl_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-am.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-am_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-sq.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-sq_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-mk.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-mk_8wekyb3d8bbwe 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"SnippingToolApp_11.2303.17.0_language-ms.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-ms_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-eu.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-eu_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-af.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-af_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-uk.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-uk_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-hi.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-hi_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-lo.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-lo_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-ru.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-ru_8wekyb3d8bbwe "SnippingToolApp_11.2303.17.0_language-sk.msix": Microsoft.ScreenSketch_11.2303.17.0_neutral_split.language-sk_8wekyb3d8bbwe 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Microsoft.ScreenSketch_11.2303.17.0_neutral_split.scale-400_8wekyb3d8bbwe.
Package Microsoft.VCLibs.140.00_14.0.26706.0_x86__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.
Package Microsoft.VCLibs.140.00_14.0.26706.0_x64__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.
Package Microsoft.VCLibs.140.00_14.0.29231.0_x64__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.
Package Microsoft.VCLibs.140.00_14.0.30035.0_x64__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.
Package Microsoft.VCLibs.140.00.UWPDesktop_14.0.29016.0_x64__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.
Package Microsoft.VCLibs.140.00.UWPDesktop_14.0.29231.0_x64__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.
Package Microsoft.VCLibs.140.00.UWPDesktop_14.0.30035.0_x64__8wekyb3d8bbwe does not satisfy a dependency for package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Reason: The package's version is lower than the required MinVersion.
User S-1-5-21-3044634543-187124829-2306481523-1001 had outdated package Microsoft.ScreenSketch_11.2302.4.0_x64__8wekyb3d8bbwe, which will be updated to Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. User was online: false.
Finished resolving action lists. DeploymentRequest action lists: addPackageList: Microsoft.ScreenSketch_11.2303.17.0_neutral_split.scale-100_8wekyb3d8bbwe Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe destagePackageList: Microsoft.ScreenSketch_2022.2302.4.0_neutral_~_8wekyb3d8bbwe Microsoft.ScreenSketch_11.2302.4.0_x64__8wekyb3d8bbwe.
About to service package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Setting the package state to disabled returned with 0x0.
Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\resources.49e9aad9.pri : Created shared merged PRI file
Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\S-1-5-21-3044634543-187124829-2306481523-1004-MergedResources-0.pri : Linked user-specific merged PRI file
Error while deleting the existing application data. Error Code: 0x80070005.
An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
error 0x80073D05: While processing the request, the system failed to register the windows.stateExtension extension due to the following error: An error occurred while deleting the package's previously existing application data.
error 0x80073D05: Cannot register the request because the following error was encountered during the registration of the windows.stateExtension extension: An error occurred while deleting the package's previously existing application data.
An internal error occurred with error 0x800703FA. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
error 0x800703FA: While reverting the request, the system failed to de-register the windows.stateExtension extension due to the following error: Illegal operation attempted on a registry key that has been marked for deletion.
Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\resources.49e9aad9.pri : Shared merged file still in use
Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\S-1-5-21-3044634543-187124829-2306481523-1004-MergedResources-0.pri : Deleted
Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\S-1-5-21-3044634543-187124829-2306481523-1004-MergedResources-*.pri : No user-specific merged files found
Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe : C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe\microsoft.system.package.metadata\resources.49e9aad9.pri : Deleted
error 0x80073CF6: Cannot register the Microsoft.ScreenSketch_8wekyb3d8bbwe package due to the following error: Package could not be registered.
The last successful state reached was SingletonRegisterAdd. Failure occurred before reaching the next state RegistrationChanged. hr: 0x80073CF6
error 0x8007139F: While removing the request, the system failed to de-register the windows.MRT extension due to the following error: The group or resource is not in the correct state to perform the requested operation.
Finished servicing package Microsoft.ScreenSketch_11.2303.17.0_x64__8wekyb3d8bbwe. Setting the package state to enabled returned with 0x0.
Deployment Register operation with target volume C: on Package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe from: (AppxBundleManifest.xml) failed with error 0x80073CF6. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
AppX Deployment operation failed for package Microsoft.ScreenSketch_2022.2303.17.0_neutral_~_8wekyb3d8bbwe with error 0x80073CF6. The specific error text for this failure is: An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
Attempting to uninstall the package via powershell results in the following message:
Remove-AppxPackage Microsoft.ScreenSketch_11.2209.2.0_x64__8wekyb3d8bbwe
Remove-AppxPackage : Deployment failed with HRESULT: 0x80073CF1, Package was not found.
