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Moments ago I was using my PC normally and I plugged in my phone. I was browsing its files, clicked on the option to sort them by date, and then the display, network and peripherals got disconnected and the PC begun making a loud fan noise and became unresponsive. I tried to power it off on the button but it didn't work. I had to unplug it. I let it rest for a while and tried again: same thing. Now it starts and doesn't even boot, just hangs in that locked state. There is a rattling noise coming from the fan and the power light flickers.

I've tried:

  • disconnected all peripherals and tried to boot

  • removed new RAM and put back old one (I upgraded recently)

  • replaced motherboard battery with a new one

  • checked the monitor

None of this did anything.

Recently (about a couple of months ago) I cleaned up this PC (ASUS M11BB-US001O) and installed new RAM (kingston KVR16N11K2 8MB *2, 16TB HDD Exos X16 7200 RPM 512e/4Kn SATA 6Gb/s). It was working perfectly well until today. The OS is debian 11. The disk is encrypted with LUKs (idk if this is relevant).

Specs: https://www.manua.ls/asus/m11bb/specifications

Until a few months ago the PC was just sitting there unused gathering dust. I got it circa 2017 and until the upgrades a couple of months ago I hadn't touched the hardware. Could it be the power supply?

To summarize:

  • The PC starts when I press the button but doesn't boot. There is no display.

  • The tray doesn't work, nor do any of the peripherals nor does it connect to the network

  • The fan works and the light turns on. The light flickers.

  • The noise it makes is normal booting noise. Not excessive or anything

  • There is a rattling noise coming from the fan that is connected to the power supply. This isn't new; I noticed it the first time when I upgraded the PC. It didn't seem to cause trouble so I just ignored it.

  • I did notice one major difference: before, as it booted, I could hear the new HD make some noise as it was being read. Now, nothing.

Help?

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  • Do two things: Boot with a bootable USB Key. Then (assuming it boots and displays), test the hard drive for errors. Use memtest86.exe (need to make a bootable USB with Rufus) and test memory.
    – anon
    Commented Aug 16, 2022 at 1:31
  • @John I can't even access the BIOS. It doesn't get that far. Commented Aug 16, 2022 at 2:44
  • If the is the case, the motherboard is bad.
    – anon
    Commented Aug 16, 2022 at 10:22
  • @John how do you know that's the issue and not the PSU? Commented Aug 16, 2022 at 18:35
  • It could the PSU. You may need to get service at this point.
    – anon
    Commented Aug 16, 2022 at 20:26

1 Answer 1

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It was the PSU. I got it replaced and now works like a charm.

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