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I have had this problem for a while now (I checked the "Mark messages as read when deleted" checkbox but it doesn't work).

My outlook version:

Microsoft® Outlook® for Microsoft 365 MSO (Version 2207 Build 16.0.15427.20182) 64-bit

It seems that the problem is only linked to gmail, because on another mailbox (one related to where I work), the option works.

Useless context: even if it's minor (at first I just recorded it for the bants), it is quite annoying as I receive a lot of emails from slurm and I don't like having unread messages in my bin (Corbeille is the French word for bin).

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  • Please clarify your specific problem or provide additional details to highlight exactly what you need. As it's currently written, it's hard to tell exactly what you're asking.
    – Community Bot
    Commented Aug 13, 2022 at 20:03
  • There is a video explaining exactly the problem. I checked the "Mark messages as read when deleted" checkbox and it doesn't work. I don't know how I can make the post more understandable @Community Bot
    – FluidMechanics Potential Flows
    Commented Aug 13, 2022 at 20:06
  • You could define the problem in text. YouTube is not part of our site.
    – harrymc
    Commented Aug 13, 2022 at 20:27
  • When I delete emails, I empty the folder. I don’t use Deleted items as a storage folder.
    – anon
    Commented Aug 13, 2022 at 20:33
  • @harrymc I've added the problem in text, thanks for the feedback.
    – FluidMechanics Potential Flows
    Commented Aug 13, 2022 at 22:33

2 Answers 2

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Updated:

As shown in the below figure, when the unread messages in the inbox are moved to the Trash folder, they will be marked as read.

enter image description here

Is your mailbox shown as mine?

Do you mean it didn't work when you select the below option?

enter image description here

If so, does this issue occur recently? Have you done any specific operations before that? Such as installing some third-party add-ins?

Based on my test on this option, the unread emails are marked as read after i delete them. What's the version of your Outlook? (File > Office Account > About Outlook). Please make sure you have upgraded your Outlook to the latest version.

On the other hand, it's suggested that you could uncheck it > restart Outlook > check it again to check if there're any differences.

If the issue still exists, considering that it would also be affected when the outlook program itself is damaged, it is recommended that you try to fix the Office application.

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  • uncheck it > restart Outlook > check it again didn't work
    – FluidMechanics Potential Flows
    Commented Aug 16, 2022 at 9:58
  • I've added my outlook version to the post, good idea
    – FluidMechanics Potential Flows
    Commented Aug 16, 2022 at 9:58
  • This occured as soon as I checked it, I'd never checked it before and tried to check it and it appears it doesn't work on my end.
    – FluidMechanics Potential Flows
    Commented Aug 16, 2022 at 9:59
  • It seems that the problem is only linked to gmail, because on another mailbox (one related to where I work), the option works. I've edited accordingly my question.
    – FluidMechanics Potential Flows
    Commented Aug 16, 2022 at 10:00
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    So which Trash folder were deleted items moved into? On the other hand, it's suggested that you could log into Gmail web mail and delete the lablels that are not needed.
    – Christy
    Commented Aug 25, 2022 at 7:27
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The problem is that you're using gmail as your email host. The 'mark as read when deleted' option only works if you're hosted on Exchange/Outlook/Office365.

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