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So for the past week I had 2 times BSOD or PC just randomly restarted every single time.

I ran memory diagnostic tool and it found no problems, I ran chkdsk and it also found no problems.

I think it's not PSU because yesterday it happened once and then my PC didn't restart at all until next day even tho I played games. And also my PSU is relatively new. (Around 1 year)

It shouldn't be overheating, I checked my temperatures and they are completely okay. My system is not corrupted, after these issues I reinstalled Windows again (it's also not driver issue then). I also disabled fast startup.

The bsod I had was "cl.dll" and "not less or equal".

Btw, it's not new PC, I have this PC for quite a long time and until now it was okay.

My PC:

  • CPU: i7 860
  • GPU: GT 1030
  • RAM: 12 GB DDR3
  • PSU: 400W
  • Windows 10

What do you think is the problem? I couldn't find any solution.

Keywords from event viewer:

  • 0x80000000000000
  • 0x8000400000000002 (Kernel-Power)

(Also, I have one HDD on which I have Linux and is not used, but on startup I keep getting error message that the disk is in bad condition, I don't think it could be it, by just in case I want to ask: Is it possible that this HDD is causing those random restarts?)

the whole XML View:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> 
  <EventID>41</EventID> 
  <Version>8</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000400000000002</Keywords> 
  <TimeCreated SystemTime="2022-08-10T14:33:57.0546271Z" /> 
  <EventRecordID>2095</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>DESKTOP-6OPK6D6</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">0</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  <Data Name="BootAppStatus">0</Data> 
  <Data Name="Checkpoint">0</Data> 
  <Data Name="ConnectedStandbyInProgress">false</Data> 
  <Data Name="SystemSleepTransitionsToOn">0</Data> 
  <Data Name="CsEntryScenarioInstanceId">0</Data> 
  <Data Name="BugcheckInfoFromEFI">false</Data> 
  <Data Name="CheckpointStatus">0</Data> 
  <Data Name="CsEntryScenarioInstanceIdV2">0</Data> 
  <Data Name="LongPowerButtonPressDetected">false</Data> 
  </EventData>
  </Event>
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  • Is it possible that this HDD is causing those random restarts? The best thing to do would be to remove the faulty HDD. Commented Aug 10, 2022 at 15:33
  • I removed it just now, and PC booted just fine. I will give my update tomorrow on this, just to be sure it helped. (yesterday restart happened once and then everything was okay until next day)
    – Shidori
    Commented Aug 10, 2022 at 16:03

2 Answers 2

-1

Try uninstalling any updates quality or security you had installed recently. Additionally you can disable your AV just for testing purposes.

Hope that helps.

V

10
  • That's what I tried before reinstalling, sadly it didn't change anything. PC still keeps restarting.
    – Shidori
    Commented Aug 10, 2022 at 15:20
  • Did you check in the event viewer? Filter them bu error and warnings and check the restart code. You can read the BSOD error using this app: nirsoft.net/utils/blue_screen_view.html
    – Vlakyra
    Commented Aug 10, 2022 at 15:28
  • I just edited my post and added the keywords I got from it and also little information at the bottom.
    – Shidori
    Commented Aug 10, 2022 at 15:30
  • Here are bugcheck codes I got from the app: 0x0000000a (IRQL_NOT_LESS_OR_EQUAL) and 0x00000139.
    – Shidori
    Commented Aug 10, 2022 at 15:33
  • This might be caused if you didn't format the disk while installing. it needs to create a new Master boot record. Also post the entire XML code of the event stop code.
    – Vlakyra
    Commented Aug 10, 2022 at 15:34
-1

So, the problem really caused HDD on which I had linux and was in bad condition.

2
  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review
    – Toto
    Commented Aug 11, 2022 at 16:55
  • I answered what caused the issues I experienced and this may prove useful to somebody else in similar situation (I didn't remove the HDD just simply because I thought it couldn't be it).
    – Shidori
    Commented Aug 11, 2022 at 20:43

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