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I kept having a problem with my Dell XPS 15 going into a sleep state (disabling the display) when my computer was left unattended for more than 10 minutes. When the system resumed, the touchpad would not work properly. I first thought it was a hardware issue but I found that shutting the lid down momentarily and lifting it up again would resolve the immediate problem so I figured that it was a software/driver issue. However, updating firmware and drivers did not resolve the problem.

Other users reported the same issue but I found this solution (originally from Dell XPS 15 7590 trackpad doesn't function well after sleep/screen turn off - r/Dell) worked for me:

  1. Open the Device Manager.
  2. Under System devices, open Intel(R) Serial IO I2C Host Controller - A369.
  3. In the Power Management tab, uncheck “Allow computer to turn off this device to save power”.

Unfortunately, every time Windows 10 updates itself (around once a week), the power management settings are restored to their default settings. The problem returns and I have to repeat the above steps. Is there a PowerShell command – or even a WMIC command – that I could use to automate this (e.g., run every time the computer boots)?

Typing Get-Help power returns the following results but they are only applicable to network or storage devices:

Name                              Category  Module                    Synopsis
----                              --------  ------                    --------
Enable-NetAdapterPowerManagement  Function  NetAdapter                …
Set-NetAdapterPowerManagement     Function  NetAdapter                …
Get-NetAdapterPowerManagement     Function  NetAdapter                …
Disable-NetAdapterPowerManagement Function  NetAdapter                …
Enable-StorageEnclosurePower      Function  Storage                   …
Disable-StorageEnclosurePower     Function  Storage                   …

Likewise, Internet searches only return results applicable to network adapters.

Note: I could avoid this problem by configuring the power management to never turn off the display but for environmental and practical reasons, I would prefer to keep this setting.

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    You might be able to apply this provided you can figure out which control class key is connected to Intel(R) Serial IO I2C Host Controller. Samsung suggests this behavior is caused by a driver conflict. There should be tools you can use to backup the current driver, follow the advice, then install the Dell driver.
    – Ramhound
    Commented Mar 2, 2022 at 22:30
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    As @Ramhound's citation suggests, you can also save as a .reg file those settings, and just reapply the .reg file after a Windows Update messes up the settings. Commented Mar 2, 2022 at 22:36
  • Thanks for the useful links @Ramhound. Thanks also, DrMoishe Pippik for the useful suggestion. I'll check them out tomorrow when I'm less tired. Commented Mar 2, 2022 at 22:45
  • I would supply key if I knew it but I don’t know how to find it and I am also only guessing that device would be there. Hence the driver solution might be a better idea
    – Ramhound
    Commented Mar 3, 2022 at 0:16

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