I have had this problem since I installed Windows 10 about 2 years ago (new custom PC), but the problem was occuring very rarely until a couple of days ago. I have tried Windows reset, clean install of drivers of audio and video card with no luck. I noticed it is happening every 7 minutes (after updating: December 14, 2021—KB5008212), I also took a look if there was a spike in CPU usage and I saw after every freeze that 3 processes of Windows were running and by the time it was back to normal these processes were back at 0% usage.
Process 1. StorSvc
Process 2. DoSvc
Process 2. EventLog
Upon further searching, I came to the conclusion that these were actually logging the errors, and I noticed that because I ran out of space in just 2 days (after installing the update I mentioned). Almost 60 GB of log files were created in about 2 days.
Also, I have multiple audio devices: the audio freeze happens on all of them so that excludes a specific device. The audio freeze is always happening the same time as the video freeze—it's not a big freeze, about a second or less, but it could happen 4-5 times in the 7th minute.
Some info that maybe helps:
Windows 10 Pro, 21H2. OS Build: 19044.1415
Windows Feature Experience Pack 120.2212.3920.0
The error as shown in the event viewer (xml format):
<?xml version="1.0"?>
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting"/>
<EventID Qualifiers="0">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-12-19T11:47:23.0859864Z"/>
<EventRecordID>129685</EventRecordID>
<Correlation/>
<Execution ProcessID="0" ThreadID="0"/>
<Channel>Application</Channel>
<Computer>DESKTOP-XXXXXXX</Computer>
<Security/>
</System>
<EventData>
<Data/>
<Data>0</Data>
<Data>AppxDeploymentFailureBlue</Data>
<Data>NONE</Data>
<Data>0</Data>
<Data>80070032</Data>
<Data>13</Data>
<Data>0</Data>
<Data>NONE</Data>
<Data>10.0.19041.1415</Data>
<Data>495</Data>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data/>
<Data>0</Data>
<Data>5f89d0b2-0080-4b60-9f7d-6d9871489901</Data>
<Data>2147483648</Data>
<Data/>
<Data>0</Data>
</EventData>
</Event>
This is the new error after disabling Internet connection:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-01-09T21:22:44.2702792Z" />
<EventRecordID>132339</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-XXXXXXX</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>StoreAgentSearchUpdatePackagesFailure1</Data>
<Data>NONE</Data>
<Data>0</Data>
<Data>Acquisition;GamingServices</Data>
<Data>80240438</Data>
<Data>19044</Data>
<Data>1415</Data>
<Data>Windows.Desktop</Data>
<Data>5</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Acquisition;Gami_2e60c6c4fab4d33a9dccf7977c9fc48acd837f0_00000000_d0c257cf-2f44-4b18-a171-bc0e33860371</Data>
<Data />
<Data>0</Data>
<Data>d0c257cf-2f44-4b18-a171-bc0e33860371</Data>
<Data>6</Data>
<Data />
<Data>0</Data>
</EventData>
</Event>
sfc /scannow
anddism /Online /Cleanup-Image /Restorehealth
from a "Windows PowerShell (Admin)" command prompt?