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Within the last few days, my workstation has acquired a new 'feature'.

Symptoms:

  • keyboard entry is stopped for a few seconds
  • the active window looses focus
  • the device disconnect (Windows Hardware Remove.wav) sound is played
  • situation repeats every 10 seconds or so

This question was helpful in identifying the sound, but not the resolution.

I have a number of applications running:

  • WSL2
  • Docker for Windows
  • Cisco AnyConnect
  • McAfee
  • Edge

Any ideas on the cause or solution?

** edit 0 **

rebooting doesn't fix the problem.

** edit 1 **

I'm using process monitor with a filter on Windows Hardware Remove.wav to capture the events.

For some reason, Explorer.EXE is repeatedly generating a series of events:

  • CreateFile - Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: N, ShareMode: Read, Write, AllocationSize: n/a, OpenResult: Opened

  • QueryStandardInfomationFile - AllocationSize: 106,496, EndOfFile: 105,876, NumberOfLinks: 2, DeletePending: False, Directory: False

  • QueryBasicInfomationFile - CreationTime: 12/7/2019 3:08:07 AM, LastAccessTime: 12/10/2021 12:07:00 PM, LastWriteTime: 12/7/2019 3:08:07 AM, ChangeTime: 4/21/2021 2:23:47 PM, FileAttributes: A

  • CloseFile

Is this reasonable?

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2
  • Look in Task Manger Details pane for what is using CPU an I/O heavily... could be a slow app, could be malware or a crypto-miner. However, I would not bother to fix that... just install a modern OS.
    – DrMoishe Pippik
    Commented Dec 9, 2021 at 20:36
  • I don't have the rights to reimage a corporate resource.
    – Craig
    Commented Dec 9, 2021 at 20:39

1 Answer 1

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I use an IO Gear's Compact USB-C Docking Station with PD Pass-Thru to connect these to my HP Elitebook laptop:

  • Apple Magic Keyboard
  • Verbatim mouse
  • RG6 network cable
  • USB for Apple monitor's audio
  • minidisplay port for Apple monitor's video

It appears that having the USB keyboard connected to the USB hub was responsible for the continuous plug/unplug events (USBLogView):

Event Type  Event Time  Device Name Description Device Type Drive Letter    Serial Number   Vendor ID   Product ID  Vendor Name Product Name    Firmware Revision   USB Class   USB SubClass    USB Protocol    
Unplug  2/10/2022 10:36:53 AM   Port_#0002.Hub_#0004    USB Composite Device    Unknown         05ac    024f    Apple, Inc.     0.74    00  00  00  
Unplug  2/10/2022 10:36:53 AM   0000.0014.0000.005.004.002.000.000.000  USB Input Device    HID (Human Interface Device)            05ac    024f    Apple, Inc.     0.74    03  01  01  
Unplug  2/10/2022 10:36:53 AM   0000.0014.0000.005.004.002.000.000.000  USB Input Device    HID (Human Interface Device)            05ac    024f    Apple, Inc.     0.74    03  00  00  
Unplug  2/10/2022 10:36:53 AM   Port_#0004.Hub_#0005    Generic USB Hub Unknown     MSFT20000000000000  05ac    1006    Apple, Inc. Hub in Aluminum Keyboard    96.15   00  00  00  
Plug    2/10/2022 10:36:56 AM   Port_#0002.Hub_#0002    Generic USB Hub Unknown     MSFT20000000000000  05ac    1006    Apple, Inc. Hub in Aluminum Keyboard    96.15   00  00  00  
Plug    2/10/2022 10:37:11 AM   Port_#0002.Hub_#0004    USB Composite Device    Unknown         05ac    024f    Apple, Inc.     0.74    00  00  00  
Plug    2/10/2022 10:37:11 AM   0000.0014.0000.002.002.000.000.000.000  USB Input Device    HID (Human Interface Device)            05ac    024f    Apple, Inc.     0.74    03  01  01  
Plug    2/10/2022 10:37:11 AM   0000.0014.0000.002.002.000.000.000.000  USB Input Device    HID (Human Interface Device)            05ac    024f    Apple, Inc.     0.74    03  00  00

I have the keyboard connected directly to the laptop and no recurring events have occurred.

Relevant: Windows keeps making these random "device connect" and "device disconnect" sounds

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