I have Dell Inspiron 15 7000 Laptop, While I was watching a video on YouTube, a white screen came up, everything was running the fan and the sound of the video I was watching, Nothing happened and I had to manually restart, now when I turn on the laptop, it runs for seconds the fan turns on then everything turns off, I tried all the solutions on the internet and nothing worked, Sorry for any mistake my English is not very good
1 Answer
Your computer needs professional repair. Something went wrong and the computer doesn't boot now.
If I had to guess, I would say you had a power surge that fried your power supply. But a professional would not need to guess, as he has the tools to analyze the problem.
If your area is prone to power surges, you might invest in a surge protector, to avoid future harm to your computer.