I just built my first PC < 1 month ago and I keep having audio issues--specifically with Warzone--and I'm not quite sure what's causing it or how to fix it.
My computer seems to have 2 different master volume settings: Warzone @ 100, and the rest of the computer @ whatever I set it to. So if Warzone is the active window and I set my volume to 30 it will stay at 30. When I click out of Warzone to any other application, my computer will adjust the master volume to whatever I had set it to before (i.e. if before launching Warzone my master volume was at 35, and my volume while Warzone is activated is 30, when I click out of Warzone my computer's volume will automatically adjust itself back to 35). Then, when I click back into Warzone, my mater volume jumps up to 100 and I need to crank it back down to stop my ears from bleeding. And I mean that my computer's master volume jumps to 100, so everything from Discord to little Windows chimes are deafening me now. This only started a couple weeks ago when I updated the Realtek audio driver so I believe it has to do with that--and Googling around it seems like this a pretty common bug--but I haven't been able to find any solutions that actually resolve my issue. Can anyone please help?????
Possibly relevant information:
- Motherboard: ASUS TUF GAMING B550M-PLUS
- Audio Driver: Realtek Audio Driver, version 6.0.8971.1
- Audio driver installed via ASUS Armory Crate (something the mobo automatically installed as a UI for controlling things)
- This seems to only happen with Warzone. I've tried other games and full screen applications (e.g. YouTube) but the volume doesn't automatically change for those
- I'm plugged into the 3.5mm jack on my computer. I have 2 (one on the mobo, one on the case) and the problem persists regardless of which one I use
- My Realtek(R) Audio hardware IDs under Device Manger are:
- HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_10438797&REV_1000
- HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_10438797
Things I have tried:
- Sound Control Panel
- Disabled both "Allow applications to take exclusive control of this device" and "Enable audio enhancements" in the Advanced tab of my sound control panel for both Realtek(R) Audio and Realtek Digital Output Properties
- Neither Realtek(R) Audio nor Realtek Digital Output Properties have an "Enhancements" tab so I couldn't turn those off
- Changed "Communications" to "Do nothing"
- Device Manager
- Clicked "Update driver" for Realtek(R) Audio under both "Sound, video and game controllers" and "Audio inputs and outputs"
- Both said that the audio driver was already up-to-date
- Uninstalled the Realtek(R) Audio driver, then restarted my computer to have Windows automatically install it
- Windows doesn't automatically install it for whatever reason
- It only gets installed when I do it through the Armory Crate
- Uninstalled the Realtek(R) Audio driver, then manually installed the Realtek(R) Audio driver from the website
- https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software
- 64bits Vista, Windows7, Windows8, Windows8.1, Windows10 Driver only (Executable file)..
- The install doesn't work and I get a window that says " install realtek hd audio driver failure error code -0001"
- I followed this webpage but don't have "Microsoft UAA" as a device, and at the end the driver install just froze: https://www.howto-connect.com/fix-install-realtek-hd-audio-driver-failure-error-code-0001-windows-10/
- Clicked "Update driver" for Realtek(R) Audio under both "Sound, video and game controllers" and "Audio inputs and outputs"
- Reverted my audio driver back to "High Definition Audio Device" (the other compatible driver on my computer)
- I don't hear anything through my headphones when I use this driver
- I don't get audio back through my headphones until I install the Realtek(R) Audio driver through the Armory Crate
- Windows Sound Settings
- Under "Advanced sound options", reduced all my app volumes below 100
- Reinstalled Windows 10
- Reinstalled Warzone