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I have win 10 Dell 7480 machine. Integrated graphic card Intel HD Graphics 620. The screen is pretty old CHIMEI-24EH HDMI, and is co connected with HDMI cable.

I am trying to adjust DPI scaling, but it disabled as can be seen the screen shoot.

Display settings

Question is whether it is because of the graphic card or is it the monitor limitation? Actually I want to but a new monitor, and I just noticed this issue. I want to be sure it is not due to the graphic card.

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  • I don't know from the above how old. Try DISM and SFC. dism.exe /online /cleanup-image /startcomponentcleanup then dism.exe /online /cleanup-image /restorehealth then SFC /SCANNOW and restart, test. Update BIOS and Video drivers. These settings work on my machines, the oldest of which is from late 2013 and is running 20H2 Insider.
    – anon
    Commented Oct 4, 2020 at 20:42
  • Do you have a special display driver, e.g. NVIDIA or Intel, with its own special graphics settings, that may be disabling that setting? Also, there is the dangerous option of setting the DPI scaling in the Registry, tenforums.com/tutorials/… . The danger is that the display could be made unreadable, and it would be difficult to recover from that issue.
    – DrMoishe Pippik
    Commented Oct 5, 2020 at 1:17
  • @DrMoishePippik not sure what you mean. I have an Intel graphics with the its latest driver.
    – OJNSim
    Commented Oct 5, 2020 at 6:16
  • @John screen is at least 6 years old. Can it be a monitor limitation, or is it something with windows or hardware? Also, what "These settings" do you refer? Did you have the same problem?
    – OJNSim
    Commented Oct 5, 2020 at 7:50
  • It is probably the screen. If you ran the tests above and nothing changed, then the screen is a possibility., You can run a Repair Install from the Media Creation Link to see if that fixes it. microsoft.com/en-us/software-download/windows10
    – anon
    Commented Oct 5, 2020 at 11:09

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