OK so 50% of all my important emails end up in the junk folder clearly this is a 100% failure of a filter and i want all email to go to main inbox and not identify any email as junk. possible?
2 Answers
The Junk Mail folder is built into Outlook.
If you do not wish to use it, then you can use the Junk Mail options (Outlook, Main Ribbon) to turn the filter OFF.
Please see below and below that, the Main Ribbon to get to the Junk Mail options.
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i dont know what outlook your using but i dont have those options– brendenCommented Sep 7, 2020 at 18:32
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The Outlook Junk options are available from the main ribbon (look at the icon pull downs at the left of the ribbon). Junk Mail options exist in Outlook 2010, 2013 and 2016 (365). I think in Outlook 2007 before that. I will edit my post in a few minutes to clarify.– anonCommented Sep 7, 2020 at 18:35
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I added a clarifying screen shot for you and hope this will assist you.– anonCommented Sep 7, 2020 at 18:40
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ok, i figured it out. thanks for the help! couldn't have done it without you <3– brendenCommented Sep 7, 2020 at 18:47
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You are very welcome and good luck with all the above.– anonCommented Sep 7, 2020 at 18:49
In addition to what John mentioned above, it is also suggested to add those important senders to your safe sender list via Outlook > Home > Delete > Junk > Junk Email Options > Safe Senders to make sure that Outlook will not identify emails from those important senders as junk.
