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I have an issue with my Asus laptop, I am able to restart the laptop, however, when I completely shutdown the laptop it is unable to turn on. I have:

  • Re-seated the battery
  • Taken the battery out and have the laptop run only with the power cord (issue remains)
  • Tested both the cord and battery to make sure they are functioning (they are)
  • Power cycled the laptop both with the battery and without the battery
  • Checked the capacitors on the mobo (all are good)

I suspect the laptop has some issue with discharging but I cannot seem to find the cause. The computer runs normally when it is powered on and has no issues with randomly shutting off. For what it's worth I have windows 10 installed with the current version 1903, also the issue happened out of the blue, no brownouts, physical damage or modifications with hardware.

To start it I have to unplug power cord and manually discharge (reseat the battery)

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  • 1
    So how are you getting it to turn on, which it is clearly doing considering what you have said so far?
    – music2myear
    Commented Nov 15, 2019 at 23:23
  • @music2myear I have to power cycle it each time regardless if the battery is in or not
    – Plexa
    Commented Nov 15, 2019 at 23:26
  • Explain in detail how you get it to start please.
    – Moab
    Commented Nov 15, 2019 at 23:27
  • @Moab I have the laptop unplugged and manually discharged (reseat the battery)
    – Plexa
    Commented Nov 15, 2019 at 23:29
  • 1
    Sounds like something on the motherboard has failed.
    – Moab
    Commented Nov 15, 2019 at 23:34

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