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I have the Surface Book with i7-6600U processor. It has to support VT-x, however, Intel processor identification utility says it does not.

What I tried to do in order to remove this issue:

  1. All the steps from here.
  2. Recovery of the Surface Book using recovery image from the Microsoft web-site, so that the laptop is free from possible apps that use Hyper-V (by the way, Hyper-V is disabled).

VT-x still does not work.

On another SB that I own the problem is absent. What can be a reason for this?

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  • Have you enabled in the BIOS?
    – essjae
    Commented Mar 5, 2019 at 21:59
  • @essjae : Surface Book has UEFI, and there is no such the option.
    – John Taylor
    Commented Mar 6, 2019 at 7:10
  • ok, semantics, but you can still get into the UEFI settings: surfacetip.com/configuring-surface-book-uefi-bios-settings
    – essjae
    Commented Mar 6, 2019 at 19:45
  • @essjae : there is nothing to do with VT-x.
    – John Taylor
    Commented Mar 6, 2019 at 23:02
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    Ok, if you run "systeminfo" from a PS/CMD prompt, what's under the "Hyper-V requirements" setting at the end? Everything should report "yes" Also, what version of Windows 10 do you have? Home/Pro/Ent? Build number?
    – essjae
    Commented Mar 7, 2019 at 21:24

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