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Any thoughts? I've already tried whatever I found on web, still no luck.

Problem: While trying to create a new Ubuntu Guest VM on my Windows 10 Laptop using Virtual Box (v5.2.6 r120293), I see no option for a 64 bit guest OS. Problem

Symptoms:

  • It's a 64-bit Host OS: enter image description here
  • My CPU supports Intel VT-x
  • Intel Virtualization is enabled in BIOS.
  • Microsoft Hyper-V is disabled: enter image description here
  • Windows defender (which controls Credential and Device Guard AFAIK) is disabled: enter image description here
  • Anti-virus is Trend Micro Office Scan: enter image description here
  • When I booted from an Ubuntu 64 bit ISO, it said hardware only supports i386, the OS you're booting to requires x86_64. Or something like that

I read these:

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  • So you read the duplicate. What security software do you have installed.
    – Ramhound
    Commented Jan 25, 2018 at 23:15
  • @Ramhound Trend Micro. It's my office laptop. VT-x is enabled in BIOS.
    – Kashyap
    Commented Jan 25, 2018 at 23:20
  • Security software is notorious for using VT-x. “Trend Micro” isn’t specific enough I can do any research.
    – Ramhound
    Commented Jan 25, 2018 at 23:22
  • The usual culprits are system level debuggers, other VM platforms, and some resident anti-virus applications. - Update your question.
    – Ramhound
    Commented Jan 25, 2018 at 23:29
  • @Ramhound I added the "About" of anti-virus if that helps. I did have "VMWare Horizon Client", which I uninstalled before installing VirtualBox. Don't know if there are any system level debuggers, I didn't start any.
    – Kashyap
    Commented Jan 25, 2018 at 23:31

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