When email fails the junk filter and shows up in the inbox, if one marks it as junk, it still goes into the junk folder. It would be nice if that action would cause the message to actually get deleted, because it has already been reviewed. Is there a setting to do that? Message Rules seem to only be for filtering mail when it comes in, not for actions done by the user (marking as spam).
I personally don't use Outlook but am trying to help a non-techy friend with this. I use Thunderbird, where there is an actual setting, "When I mark messages as junk: Delete them". Is there a way to do something similar in Outlook?
EDIT: In the comments, TiO suggested that there might be something in the Junk E-Mail Options that would help, but I can't seem to find the options at all. The Outlook version is 2011 for Mac (which I did say in my first comment but TiO must have overlooked it). It's actually the Japanese language version, but that shouldn't matter (forgive me if I don't translate something exactly like the English version). TiO gave instructions for 2016, 2010, and 2007, and I had my friend try them all:
- Right-clicking a message and selecting Junk offers only two choices: "Mark as Junk" and "Block Sender" - there is no "Junk E-mail Options" choice.
- Home tab, "Junk" pulldown offers only "Mark as Junk", "Block Sender", and "Protection from Junk E-Mail" (or something similar - that one doesn't make sense to me).
- There is no Options choice on the Tools menu. We looked at the Outlook Preferences (sorry, I called them "environment settings" in the screenshot composite, but I've since found the actual English term), but didn't see anything applicable.
Here is a composite of three screenshots (taken through Skype screen share - sorry for the bad image quality) with some English translation:
