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I'm holding an "ALICE CASA" modem from Telecom. For security reasons I changed the Modem password. I have 2 PCs, the first one with Windows 10 just asked me to reintroduce the new password. The second PC with windows 7, when I try to connect it on Internet, I doesn't ask to reintroduce the password but says "Impossibile to connect on Alice...." Do you have any solutions?

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    Have you tried "Forgetting" the known network before reconnecting? Also, was this machine previously connected to this Wifi? (Before the password change)
    – Cheesus Crust
    Commented May 16, 2017 at 12:33
  • @CheesusCrust sounds like a perfect answer to me.
    – LPChip
    Commented May 16, 2017 at 13:28

1 Answer 1

Reset to default
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I would recommend removing the "Known" or existing network:

Step 1: Click Start->Control Panel, Select Network and Internet, and then click Network and Sharing Center enter image description here Step 2: In the task list, choose Manage wireless networks. enter image description here Step 3: In the Network table, please select the existing profile and click Remove. enter image description here

After all that, you should be able to reconnect to your network without a problem.

Let me know if that helps!

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