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I have a Dell Latitude D530, with Windows XP Professional SP3 installed, on which I can't get the Ethernet Controller working.

The wireless network connection works fine. This particular machine dual boots into either Linux or XP. When I boot into Linux, the wired network connection works fine, so the hardware & bios settings must be ok.

Looking in the XP Device Manager window,

Device Manager screenshot

I see that the 'Device Instance Id' is:

PCI\VEN_14E4&DEV_1673&SUBSYS_02001028&REV_02\4&1E93A591&0&00E5

14E4 identifies the controller as a Broadcom, and looking at their

Broadcom list of devices

list of devices, DEV_1673 indicates a BCM5755M NetXtreme Desktop/Mobile.

However, I can't get a driver to successfully install. Nearest I can find is the Broadcom download win_b57_32-17.2.0.2.zip, but unzipping that & attempting to install via the XP Hardware Update Wizard fails with the wizard saying that it 'cannot find the necessary software'.

Either putting the service tag into Dell's support site, or browsing the ftp version, doesn't lead to anything, as far as I can tell, that works for XP.

From the Dell site, I've tried:

Broadcom_57XX-Gigabit-Integr_A00_R248117.exe
and
Broadcom_57XX-Gigabit-Integr_A00_R248124.exe

the latter, telling me once installed, that no active Broadcom adapters can be detected.

Does anyone know what the correct driver might be & where I can get a copy?

Or, is it possible that I do have the right driver but some other system conflict or misconfiguration is preventing that it from recognizing the hardware?

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3 Answers 3

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Dell still has Windows XP drivers available for the Latitude D530 model line, including several for the Broadcom 57XX Gigabit Integrated Controller. They're available here.

Either putting the service tag into Dell's support site, or browsing the ftp version, doesn't lead to anything, as far as I can see, for xp.

If you have trouble finding drivers on Dell's support site by service tag, start at their support homepage and browse for the drivers by model number. This ensures you'll see all of the drivers available for a specific model instead of a filtered list.

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  • Thanks Twisty. I've tried a couple of what seem to be the correct drivers from Dell, but neither work. I've updated my question accordingly. Is it possible that I do have the right driver but some other system conflict or misconfiguration is preventing that it from recognizing the hardware?
    – twisted
    Commented May 6, 2017 at 15:16
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Problem solved! For anyone with the same issue:

The driver from the Dell site, in particular
Broadcom_57XX-Gigabit-Integr_A00_R248117.exe
does work.

Invoking the exe unpacks a number of files & then automatically launches an installation procedure. However, the installation procedure it launches seems to be the wrong one for my machine. If I stop it, navigate to the location where the files were unpacked, find the xp32 directory and then install the driver using Device Manager with that directory as its file source, it works.

Thanks to Twisty & Mike

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First of all the Dell support site for your computer is : http://www.dell.com/support/home/us/en/04/product-support/product/latitude-d530/drivers (Scroll down a bit to the "View all available updates for Windows XP" section.)

After googling the device ID, I found this ("http://download.driverguide.com/driver/Broadcom+NetXtreme+57xx+Gigabit+Controller/Gigabyte+Technology/d1673327.html" web site, you can try the driver that is provided there, it says that yours is supported

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    Thanks Mike, I've just been looking on the official Dell & Broadcom sites, ignoring all the other hits that come up when googling for the correct driver. My fear is that installing something from any place other than the official source is a security/malware risk. Opinions re driverguide at mywot.com/en/scorecard/driverguide.com seem divided. Regarding the download from Dell, Broadcom_57XX-Gigabit-Integr_A00_R248117.exe, I've tried it without success.
    – twisted
    Commented May 6, 2017 at 15:02
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    Yuck; Third-Party driver website, wouldn't trust that, with a 10-foot pole
    – Ramhound
    Commented May 6, 2017 at 15:06

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