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Yesterday, I installed the November Update for Windows 10 on my computer, and since then, I've been having issues with my shutdowns taking an abnormally long amount of time. When I shut down my computer, the screen will shut off about a minute later, but the machine itself remains powered on for several more minutes before completely shutting down.

When I try restarting, I run in to the same issue: the screen will shut off, but the machine will remain running for several minutes before the reboot begins. I've read online that this issue can be resolved by disabling fastboot, and although it has helped improve my shutdown and startup performance, the issue is still present. Prior to installing the November Update, I didn't have any issues with shutdown or reboot times. I am running the 64-bit Professional version of Windows 10.

What can I do to resolve the issue?

Update: I used the Media Creation Tool to reinstall Windows 10 while leaving my files and programs installed. I observed the reboot issue even during the reinstall, and it is still an issue now. I also tried turning off Intel Virtualization as suggested here.

Update 2: I also tried downgrading my IMEI driver as was suggested here as well as in several other locations.

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2 Answers 2

Reset to default
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Generating a summary of the shutdown by running D:\>"C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit\xperf.exe" -i shutdown_BASE+LATENCY+DISPATCHER+FILE_IO+FILENAME+DISK_IO_INIT_1.etl -o summary_shutdown.xml -a shutdown shows this:

enter image description here

Windows needs 38.4 seconds to shut down and the longest part is to shutdown the kernel (14 seconds).

But I also see that 3 services hang (Terminal Services, Defender and WLAN service). Try a different AV suite and stop TeamViewer before doing a shutdown.

But I can't see from the trace, that Windows takes several minutes to shutdown. Maybe this is a BIOS/UEFI issue. Look if there is a newer BIOS/UEFI.

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  • There is no new BIOS version available, so I'll give the service killing thing a try first.
    – DaveTheMinion
    Commented Nov 15, 2015 at 16:59
  • I tried the service-kill thing, but it didn't work. Do you have any other ideas?
    – DaveTheMinion
    Commented Nov 16, 2015 at 1:05
  • is hibernation/resume slow?
    – magicandre1981
    Commented Nov 16, 2015 at 5:31
  • Hibernation is slow, but resuming does not seem to be a problem, as it came up almost instantly.
    – DaveTheMinion
    Commented Nov 16, 2015 at 10:53
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    you need to capture the shutdown ETL first wit xbootmgr.exe or WPRUI.exe @MrCalvin
    – magicandre1981
    Commented Jan 16, 2022 at 16:34
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Try deleting all the files under:

C:\Windows\Prefetch

And just leave Layout.ini, then reboot. The process might take some time.

After that, when the system has started again, try to shut down.

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  • Unfortunately this did not resolve the issue.
    – DaveTheMinion
    Commented Nov 16, 2015 at 20:30
  • Do you have anything to backup the claim that this speeds up the shutdown?
    – Insane
    Commented Nov 17, 2015 at 0:15
  • yap 1)i've tried on my own laptop, when i had the same problem two days ago. And solved. 2)i've received the same advice directly from microsoft
    – Flavio Montagner
    Commented Nov 17, 2015 at 17:10
  • This did not work for me unfortunately.
    – DaveTheMinion
    Commented Nov 18, 2015 at 4:03

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