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VM Windows Server 2012 r2

I was able to rdp to this PC without issues until today.

While logged in via rdp I was in control panel > firewall and I noticed that there was a message saying 'use recommended settings' for the firewall - see below;

enter image description here

I clicked this, and the screen froze shortly afterwards. I was booted from the session and haven't been able to rdp since.

Whenever I try to rdp I receive the following error;

enter image description here

From what I understand this VM is one of many installed on a physical server. Controlled via vSphere.

The VM is on the same network as my office PC, I am able to ping the VM IP address. It's in a different location physically so I don't have access to re-boot anything.

  • What should I do in this situation?
  • Do I need to contact the server administrator and ask for a reboot of this single VM?
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1
  • Why was this marked down?
    – jonboy
    Commented Nov 2, 2015 at 16:01

1 Answer 1

Reset to default
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If you changed the firewall settings, the server will maintain these settings even after a restart. From the host of this vm you can still connect and resolve your firewall settings.

So assuming you don't have access to the host of the vm ask the server admin to change the firewall accordingly for you.

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7
  • Thanks @davejal this sounds like good advice. Why was this voted down?
    – jonboy
    Commented Nov 2, 2015 at 15:04
  • not sure, but if it helped you can mark it as answer
    – davejal
    Commented Nov 2, 2015 at 15:08
  • Will do @davejal No worries my question was also marked down - no idea why!
    – jonboy
    Commented Nov 2, 2015 at 16:02
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    @johnny_s: Because pressing buttons you don't understand on a remote server you don't have other access to to fix is pretty dumb.
    – qasdfdsaq
    Commented Nov 4, 2015 at 14:09
  • @qasdfdsaq Some of us actually make mistakes. Please don't comment unless you have something productive to add. The question has been answered as you can see. Thanks.
    – jonboy
    Commented Nov 4, 2015 at 14:23

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