0

I have been running Windows 10 since the initial preview version with minimal problems. However, the last two Insider builds (10565 and the previous version) will not install. The build shows up in my Windows Update list, but neither "Restart Now" nor scheduled install works properly.

When I check for updates, I get a "Windows update encountered a problem" error with a retry option. When I retry, the latest Windows Defender update is installed and then the new build displays as available. It just won't install.

When I try "Restart Now", the machine reboots normally (it doesn't try to install an update), but a dialog box is shown very briefly just as the desktop appears. I can't make out what the message says, and all three event logs look normal. Any ideas?

Improve this question

1 Answer 1

Reset to default
1

Download the ISO of the Windows 10 Insider Build 10565, mount the ISO and and run setup.exe. Now select Upgrade to upgrade the normal Windows 10 to the latest Preview. Verify in the settings app -> Update that the Insider settings are correctly set and when a new Build gets released check if you now see it.

Improve this answer
7
  • Thanks. I've been avoiding that option, but I may have no other choice.
    – Roger
    Commented Oct 21, 2015 at 12:31
  • This worked. Hopefully it was a one-time glitch.
    – Roger
    Commented Oct 24, 2015 at 16:25
  • do you now see Build 10576 (blogs.windows.com/windowsexperience/2015/10/29/…) ?
    – magicandre1981
    Commented Oct 30, 2015 at 5:32
  • Build 10565 for now. Hopefully 10576 will download and install properly.
    – Roger
    Commented Oct 30, 2015 at 14:41
  • are you in the fast ring? can you use your MS account to login to the insider page?
    – magicandre1981
    Commented Oct 31, 2015 at 7:48

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .