I made a dumb decision and opted to accept Microsoft's offer to upgrade from Windows 8.1 Pro to Windows 10 "for free," which is only true if you don't consider your time or ability to start your PC worth money.
This all started after I did the following:
- Purchased a Lenovo IdeaPad Y500 laptop about 2.5 years ago preloaded with Windows 8
- Installed Windows 8.1 about 1.5 years ago
- Accepted an offer to upgrade to Windows 10 about one month ago
- Enabled automatic updates about one month ago
- Restarted after an automatic update was applied around August 10 2015
- Hard shut down after computer stopped responding for several hours during the update (I know this is bad, but there was no choice.)
From this point on, the following happens:
- Turn on PC (it's UEFI boot)
- See Lenovo logo
- See spinner appear below Lenovo logo
- See light blue screen of death - BAD_SYSTEM_CONFIG_INFO - and accept offer to troubleshoot (Your PC ran into a problem and needs to restart. We'll restart it for you.)
- Restarts
- See Attempting to Repair message and Starting Repairs for about 15 to 20 seconds (This is with the LENOVO logo showing)
- Get the troubleshooting screen with all the icons (none work, as detailed below)
Here are the troubleshooting routes I have tried (every available route):
- Startup repair using the icon results in another reboot and back to endless loop
- Startup repair triggered by previous configuration icon
- Reset this PC doesn't work (cannot be reset at this time) - although I have only tried the "keep my files" option
- Revert to previous build (cannot revert, no further information)
- Previous configuration icon after attempting startup repair - can never go to the next option because it always asks for a reboot
- Command line -
bootrec /fixmbr
andbootrec /rebuild
and the other commonbootrec
command - run instantly almost but nothing changes - Command line -
chkdsk
andscandisk
andsfc /scannow
(sfc
never runs)
I'm out of options I believe but with all these new troubleshooting options I feel like I want to try them before I do a complete wipe. Maybe that's stupid though and perhaps I should just bit the bullet and wipe it out.
Looking for any help I can get at this point.