My Dell Inspiron N5050 does not shut down completely. The screen shuts off completely and Windows seems to shutdown.. however, the power LED stays on (not the charging LED), the fan stays on, and I have to perform a hard shutdown to turn it off. It doesn't shutdown on its own ever that I am aware of. It won't even shutdown from the BIOS screen.
I called Dell support and it took them 1 1/2 hours to tell me that I have a boot sector virus. I scanned the boot sector with an AVG Rescue disc (possibly Kapersky as well) to no avail.
What I have tried unsuccessfully:
- Turn off fast startup
- Scans
- Removing all drivers
- Flashing BIOS
- Reinstall Windows 8.1
- Install Windows 7
- Install Windows Server 2012 R2 Essentials
- Rescue CDs
- Replace the 1TB HDD with 128GB SDD
- New CMOS
Nothing has brought me anywhere close to an answer to this problem. I have opened the laptop several times.. could it be that I have damaged some hardware? Also dual booted a Mac with the original Windows 8.1 disc with no problems.
My screen does not shut off when the lid closes.. maybe this is related?
Any ideas would be great!