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Often I try to open Lync 2010, but nothing happens. On inspection in task manager, there are several communicator.exe processes in task manager. How can I stop this happening, so Lync window opens reliably?

Tedious workaround: kill and the communicators and try opening Lync again.

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  • This has to be caused by something unique to your configuration because I use Lync 2010 every single day and don't have this problem. One solution is to end those processes then start it up yourself through the use of a shortcut.
    – Ramhound
    Commented May 15, 2013 at 12:11
  • Others have this problem too grow-n-shine.blogspot.co.uk/2013/02/…
    – Colonel Panic
    Commented Aug 5, 2013 at 9:07

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I have been encountering this problem for the last few months. I am not sure whats causing the problem and how to avoid it completely. Earlier when I would open MS Office/Outlook or SharePoint which are integrated with Lync because of Single Sign On, I noticed that Lync would run into this issue.

The workaround which has worked for me is that I first open Microsoft Lync after starting my computer and only then open any other programs like Microsoft Outlook/SharePoint.

Try this approach.

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  • I have this exact problem: OL starts Lync which hangs. Is there a way to stop OL from trying to launch Lync? I have version 2010 of both on Win7 Pro 64bit.
    – David Balažic
    Commented May 4, 2016 at 15:33
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Yes, in Lync options, uncheck the box that says not to start Lync during Windows Startup.

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