1

We are running a Lync server in our network and some people can login just fine. But others try to connect and nothing happens. The Lync Client tries to connect forever and does not stop with an error message. It just keeps connecting...

What is wrog here?

Improve this question
1
  • You're going to have to provide so much more detail that that to have a hope of solving this. What clients are the users using, are they all on the same network hardware, can different users logon on other machines. i.e is it user based or machine based. More detail = more chance of a fix
    – Joe Taylor
    Commented Aug 1, 2012 at 12:13

2 Answers 2

Reset to default
1

A Coworker found the solution:

  • Open certmgr.msc
    • browse to own certificates -> certificates
    • delete Lync certificate
  • Open regedit
    • browse to current user -> software -> microsoft -> communicator
    • change savepassword from 1 to 0
  • Reset Passwort for Lync in Lync domain
  • Restart Lync
Improve this answer
3
  • Are you sure that deleting the cert will help you?
    – jmreicha
    Commented Aug 1, 2012 at 19:40
  • I am not sure if that step can be ignored. Doing all the above solved the issue for me. I can reproduce ignoring other steps now.
    – juergen d
    Commented Aug 1, 2012 at 19:43
  • I had the same problem and tried Juergen's solution. It didn't immediately work, so when Lync was open, I cancelled the sign in and then pressed the link named something like "Delete saved credentials". I then tried to sign in again, and then it worked.
    – René
    Commented Jul 21, 2014 at 7:28
0

Had similar issues, it turned out to be my fault, I was a bit too quick deplyng the server and forgot to issue and deploy the second cert

Default Certificate = Check !
OAuthTokenIssuer = None ! = Fail !

In Step 3 "Request, Install or Assign Certificates" in "Install or Update Lync Server System".

When that was done I could migrate from Lync 2010 Server to 2013 without any hickups !

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .