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A laptop displays "aquiring network address" continuously for both wired and wireless network connections. TCP/IP is set to obtain an IP address automatically, and use an automatic DNS address. DHCP is turned on. Default settings.

I'd like to reset or reinstall TCP/IP as a possible solution.

Logged in as local administrator, Uninstall is greyed out for TCP/IP of Local Area Connection properties.

Tried this method, but when trying to install TCP/IP, it is not available; only Microsoft TCP/IP version 6 is, perhaps because Internet Protocol (TCP/IP) remains in the list? The changes made in the method above have not removed TCP/IP from list in LAN properties.

Using netsh to reset TCP/IP also doesn't resolve the problem.

Is TCP/IP (v4) software hard-wired into Windows XP?

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3 Answers 3

Reset to default
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As above, you can't remove it but you can reset it:

http://support.microsoft.com/kb/299357

and

http://www.petri.co.il/reinstall_tcp_ip_on_windows_xp.htm

As a last resort you could try the following but I'd recommened the reset route first:

http://www.electrictoolbox.com/reinstall-tcpip-windows/

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  • Thanks, all of those methods I've tried and linked to above. ;-)
    – Steve
    Commented Feb 1, 2012 at 10:30
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You can't remove it, as it's part of Windows.

Try inserting the Windows XP CD and going to Start, Run, type in cmd, press ok, inside the cmd console type 

sfc /scannow

and let it check all your system files for corruption.

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  • How exactly would this scan solve the problem?
    – slhck
    Commented Feb 1, 2012 at 9:20
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I ended up re-imaging the laptop.

It's like having to demolish a kitchen in order to change a dishwasher. Thanks again Microsoft.

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  • Thanks for the -1, Microsoft employee. Truth hurts?
    – Steve
    Commented Feb 1, 2012 at 22:58

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