Hai!
Just removed the AV Security Suite using the guide provided on Wikipedia. Now, explorer.exe crashes at random all the time. Wat do?
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Did you try to reinstall IE from scratch?– r0caCommented Aug 25, 2010 at 17:59
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r0ca: I don't know if that's possible in 7. Also, while they share some elements, explorer.exe is seperate from IE.– TuxRugCommented Aug 25, 2010 at 18:17
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HOOO!!! Explorer, sorry, I read iexplore.exe! I would definitely reinstall from scratch!– r0caCommented Aug 25, 2010 at 18:26
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2 Answers
Boot your windows CD and select "Repair".
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This is probably the best way to resolve any issues left over after removing nasty scareware.– TuxRugCommented Aug 25, 2010 at 18:18
If all that is happening is that Explorer crashes as opposed to more serious issues like a BSOD, then what is likely happening is that a residual shell-extension (or it’s registry entry) is causing trouble.
You can weed it out by:
- Run Autoruns
- Select both Options->Hide* options
- Press F5
- Click the Explorer tab
No look through the list and see if the Image Path column for any are flagged as File not found. You can click the check-box next to it to disable it and optionally delete it.
If you are not sure about any questionable entries, you can look it up (Ctrl+M) or ask.
You can also use ShellExView to examine the installed shell-extensions, but it does not flag missing files, so you’ll have to check them manually. Make sure to select the options in the Options menu to help reduce the clutter.
