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I have this odd problem with Chrome Remote Desktop where when my target Windows 10 laptop has its lid closed, windows do not display properly(the windows display nothing): window that isn't displaying properly

I did some research and it appears by disabling ACPI Lid in Device Manager the problem is fixed, but might have some unintended side effects. How would I be able to fix this? Preferably without disabling any system devices.

FYI in the power settings, I set the laptop to do nothing when the lid is closed.

related

another related question from the Google Support website

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    Did you see this post and specifically disabling hardware acceleration on target.
    – harrymc
    Commented Aug 22, 2022 at 17:22
  • I've seen similar answers online like this and was a bit skeptical. I'll try it.
    – unrealapex
    Commented Aug 22, 2022 at 23:12
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    @harrymc still no luck, I disabled hardware acceleration in Chrome and rebooted the laptop.
    – unrealapex
    Commented Aug 24, 2022 at 16:05
  • Try the other answers.
    – harrymc
    Commented Aug 24, 2022 at 16:28
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    Have you tried in GPO the combined settings of "sleep never" + "turn off display"? Based on how you worded your question, I'm presuming you do want the display to turn off when you close the lid, but you want the running processes to stay alive and have remote access. Normally, this use case works for when you want, e.g., downloads to continue after you close the lid, but I'm unsure how it behaves with remote access. Worth a shot though?
    – Arctiic
    Commented Mar 15, 2023 at 6:40

1 Answer 1

Reset to default
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I too tried changing the ACPI lid to use the "Microsoft Basic Display Adapter" but that didn't work. What did work was when I went to control panel - Device Manager - Display adapters then Right Clicked and selected 'Disable Device' for my display adapter.

This allowed me to use Chrome Remote Desktop with the lid closed. I have a Dell Latitude 5520.

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    Wow! I can confirm this works like magic. I have a Lenovo running Windows 10 Pro.
    – Will Sheppard
    Commented Dec 6, 2023 at 20:35
  • Had the same issue starting recently where some apps have a blank screen only if my monitor was off (months ago, it used to work either way). Unfortunately since the target computer is a Windows desktop, displaying my only GPU causes the display to only have 800x600 resolution available. It did "fix" the blank screen issue though.
    – pete
    Commented May 22 at 15:49

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