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I wanted to install XBOX app but whenever I install it I got the error

looks like something went wrong 0x80073D0A

I looked this code and it seems it wants Windows Defender to be on, so I went to check Windows defender but I can't open it, whenever I click it the open with window popup telling me

you'll need a new app to open this windowsdefender link

windowsdefender link
then I tried to check the services for the Windows defender advanced and firewall services but found them set to manual and disabled respectively, whenever I try to start it I get this error
Window Defender Advanced Threat Protection Service started and then stopped

whenever I try to switch it to automatic, it tells me Access Denied though I opened services as Administrator and I'm using an Administrator account.
Access Denied

while for the Windows Defender Firewall everything is grayed out, I can't start, stop, restart or change its mode in the properties.

I tried to turn on the firewall from the control panel but I got this error ox80070422
ox80070422

later I installed and ran Malwarebytes but didn't find any threats/detections.
I'm using a personal computer not a business or an office one, so any suggestions on how to exit this problem ?

my specifications are Windows 10 pro with 20H2 build.

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8
  • This should solve the issue. At least the Windows Defender part of it, rest of your issue, can be solved by an in-place repair
    – Ramhound
    Commented Nov 27, 2021 at 12:41
  • I couldn't run the command on the windows shell, it tells me :
    – Omar Shawky
    Commented Nov 27, 2021 at 13:31
  • Reset-AppxPackage : The term 'Reset-AppxPackage' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again. At line:1 char:51 + Get-AppxPackage Microsoft.SecHealthUI -AllUsers | Reset-AppxPackage + ~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (Reset-AppxPackage:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundException
    – Omar Shawky
    Commented Nov 27, 2021 at 13:31
  • It’s a PowerShell command….
    – Ramhound
    Commented Nov 27, 2021 at 14:12
  • yes I know I've tried it with PowerShell and this error came , i.sstatic.net/2Ad0u.png
    – Omar Shawky
    Commented Nov 27, 2021 at 14:35

1 Answer 1

Reset to default
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I've read that a lot of people reported that the in-place repair might cause failure of the windows that I might need to install a totally new one after it so I kept it as the last solution.

to sum up and close what I did to solve this problem :

for the problem of "a new app is required to open this windowsdefender link", I used the solution proposed by this link https://www.minitool.com/news/you-need-new-app-to-open-windowsdefender.html

for the problem of the firewall "windows defender can't change some of your settings error code 0x80070422, I've used the solution proposed here https://answers.microsoft.com/en-us/windows/forum/all/windows-defender-firewall-services-are-greyed-out/66aa9517-16cd-41f8-a30f-dde314561651

as for the problems of the windows defender advanced threat protection showing "access denied" and not starting, I've just ignored it as xbox app, which made me start discovering this mess, finally allowed its installation, so now I don't really need the "stupid" windows defender security as I've mentioned that I've Malwarebytes and it works just fine.

I'll keep the in-place upgrade solution for later now as there's no reason to risk anything.

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