0

In the middle of a Windows 10 update, the computer restarted itself but wasn't able to boot back into Windows with a boot device not found error. I booted the machine to a Windows Media Creation Tool to attempt to repair the update without success because none of the options available to me (repair, reinstall, rollback) were even permitted. I removed the HDD from the computer and plugged it into a working Windows machine (using a SATA-USB adapter) but could not even discover the drive in Windows Explorer, despite being recognized by Device Manager.

UPDATE

I originally thought, for a number of reasons, that the update was responsible for modifying the drive's boot sector but one of the contributors was actually correct that the Windows update merely exposed a faulty HDD and consequently put the drive in an unbootable state. This was in part confirmed by the Windows disk management tool which exposed a cyclic redundancy check error.

If this has happened to you, the drive obviously must be replaced and a specialized data-recovery program is likely your only hope at data recovery. I was able to recover everything using Stellar Data Recovery which I now highly recommend.

2 Answers 2

2

CRC errors might more be coming from the USB adapter. I trust SATA/USB adapters way less than I trust hard drives (for reasons of experience). However, since we did see data corruption on the original system:

I wouldn't see how an update specifically damages your hard drive. My guess is your hard drive started failing a long time ago, but your system was able to use reserved blocks to work around bad sectors (or something similar). The update was a write-intense workload that uncovered more broken sectors than known before, so that the device now basically went into a completely failed state.

With much luck and patience, a specialized imaging program might first recover a (potentially hole-y) image of your old hard drive, and then you can try to recover data from that. I don't know any such tools on windows, but on Linux you'd use ddrescue to image your broken hard drive into a file on a different hard drive, and then hope you can extract the interesting files from that. In any case, making an image, which you can copy arbitrarily so that you don't work on the progressively deterioriating hard drive seems very desirable.

2
  • Does Windows not grant access to the HDD through the file explorer specifically because it sees a CRC error? I've always been able to access something on corrupted drives and here I can access nothing.
    – slushy
    Commented Jun 11, 2021 at 17:29
  • well, there's a lot of things that have to go right before a volume on a hard drive appears as drive in the explorer; your best hope is that you can recover files from a device image, I'd say. Commented Jun 11, 2021 at 17:44
1

The best practice would be to get another disk which is the same size or larger then the one you are trying to recover from. Then do a bit copy if the disk. Uf you can use Linux, (gnu) ddrescue is an ideal tool for this as it will show you progress and give an indication if the disk is failing and try to recover as much as possible.

(If the disk is failing, when ddrescue has as much of it as possible, the udeal is to make a copy if the copy, as the act of recovering data likely further damages the disk. If there is no hardware problem you can skip this, as you can redo yhis if need be)

The next part is wherrle expertise come into it, and the best way to proceed depends on the nature if the failure. I would run it through Testdisk which can attempt to find and recreate partitions, and is often a fast and reliable way if making the disk work.

If that fails software like recuva or photorec can search for files and do partial recovery by identifying signatures. How well this works depends on the data you are trying to recover and the amount of fragmentation. Practically speaking its good for photographs and not much else.

Data recivery experts gave more tools and dkills and its worthwhile consulting them if the data is particularly valuable and not backed up.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .